Discover. Learn. Grow.

Dashboards 2

• Personal Dashboards
• Favorite Reports

By CustomerGauge - Standard Reports 11

• Benchmarks
• Data Transport
• NPS Report
• Responses Report
• NPS by Segment

See all 11 articles

Creating & Editing Reports 4

• Creating a Report - Designer Tab
• Creating a Report - Settings Tab
• Creating a Report - Sharing Tab
• Report Hub FAQ

Responses Reporting 5

• Responses: Contact Response Rate
• Responses: Response Rate Target
• Responses: Responses Table
• Responses: Non Responses Widget
• Responses: Responses Trend

NPS Reporting 6

• NPS: NPS Score
• NPS: NPS Target
• NPS: NPS Summary
• NPS: NPS Trend
• NPS: NPS Table

See all 6 articles

Drivers Reporting 2

• Add a Widget - Drivers Data Source
• Drivers: Drivers Value - Bar chart visualization

Tags Reporting 7

• Text & Sentiment Analytics Introduction
• Tags Feature
• Tags, Text Analytics, & Sentiment Analysis Visualizations
• Tags: Table
• Tags: Scatter Chart

See all 7 articles

Close the Loop Reporting 10

• Close the Loop: My Cases
• Close the Loop: Close the Loop Score
• Close the Loop: Close the Loop Summary
• Close the Loop: KPI Summary
• Close the Loop: Close the Loop Rate

See all 10 articles

Data Transport Reporting 3

• Data Transport: Delivery Details
• Data Transport: Delivery Stats
• Data Transport: Delivery Trend (Line chart & Table)

CES, CSAT, Reviews and Misc Reporting 6

• Reviews Data Source
• Add a widget - Misc
• Additional Score - For CES, CSAT and RATING Questions
• Additional Score Frequency - For CES, CSAT and Rating Questions
• Additional Score Trend - For CES, CSAT and Rating Questions

See all 6 articles

Overall Settings 3

• On-the-fly Settings
• Schedule Email Dispatch & Email Report Preference
• Hierarchy Filter

Reporting Gallery 8

• Inspiration: Text Analytics Reports
• NPS (Basic) Reporting Widgets
• Inspiration: Program Director Suite
• Driver Diagnostics Reporting Widgets
• Text Analytics Reporting Widgets

See all 8 articles