Discover. Learn. Grow.

General Articles 3

• Widgets: Features Overview Table
• Adding New Widget
• Using the "View as Slideshow" Feature in CustomerGauge Reports

Dashboards 2

• Personal Dashboards
• Favorite Reports

By CustomerGauge - Standard Reports 12

• Benchmarks
• Data Transport
• NPS Overview
• Contact Page
• Responses Report

See all 12 articles

Creating & Editing Reports 3

• Creating a Report - Designer Tab
• Creating a Report - Settings Tab
• Creating a Report - Sharing Tab

Responses Reporting 11

• Responses: Contact Response Rate
• Responses: Response Rate Target
• Responses: Responses Table
• Responses: Non Responses Widget
• Responses: Responses Trend

See all 11 articles

NPS Reporting 17

• NPS: NPS Gauge
• NPS: NPS Score
• NPS: NPS Target
• NPS: NPS Summary
• NPS: NPS Trend

See all 17 articles

Drivers Reporting 7

• Add a Widget - Drivers Data Source
• Drivers: Drivers Contribution - Bar chart visualization
• Drivers: Drivers Loyalty
• Drivers: Drivers Distribution
• Drivers: Drivers Trend

See all 7 articles

Tags Reporting 6

• Gaugie AI Comment Analysis (Feedback AI)
• Tags Feature
• Tags: Table
• Tags: Tags Scatter
• Tags: Tags Summary

See all 6 articles

Close the Loop Reporting 11

• Close the Loop: My Cases
• Close the Loop: Close the Loop Score
• Close the Loop: Close the Loop Summary
• Close the Loop: KPI Summary
• Close the Loop: Close the Loop Rate

See all 11 articles

Monetize Suite 5.0 Reporting 10

• Coverage % (Account & Revenue)
• Account Response % & Account Revenue %
• Account Health
• Account List
• Driver Value

See all 10 articles

CES, CSAT, Reviews and Misc Reporting 7

• Add a widget - Misc
• Reviews Table
• Additional Score - For CES, CSAT and RATING Questions
• Additional Score Frequency - For CES, CSAT and Rating Questions
• Additional Score Trend - For CES, CSAT and Rating Questions

See all 7 articles

Additional Questions 5

• Additional Questions: Choice Questions Column
• Additional Questions: Additional Comments
• Additional Questions: Choice Questions Trend
• Additional Questions: Comments Table
• Additional Questions: Comments

Data Transport 5

• Data Transport: Delivery Summary
• Data Transport: Delivery Stats
• Data Transport: Delivery Trend (Line chart & Table)
• Data Transport: Delivery Score
• Data Transport: Delivery Table

Miscellaneous 2

• Miscellaneous: Direct Replies
• Miscellaneous: Custom HTML

Overall Settings 3

• On-the-fly Settings
• Schedule Email Dispatch & Email Report Preference
• Hierarchy Filter