By CustomerGauge - Standard Reports

Benchmarks
Welcome to CustomerGauge’s NPS® & CX Benchmarks. CustomerGauge provides you with Benchmarks (inside your platform) for metrics key to your program. ...
Thu, 28 Jan, 2021 at 4:13 PM
Data Transport
The Data Transport Report provides statistics on the uploading, sending, delivery and responses of survey invitation records in your system. Compatible for ...
Thu, 9 Apr, 2020 at 5:33 PM
NPS Report
The Net Promoter Score® Report can be accessed from the menu under Reports ➝ By CustomerGauge.  Click on Report name or View button to open the report.  ...
Wed, 6 Oct, 2021 at 11:13 AM
Responses Report
The Responses Report can be accessed from the menu under Reports ➝ By CustomerGauge.  Please note: The standard reports are not editable. If you do want...
Wed, 26 May, 2021 at 11:00 PM
NPS by Segment
The NPS by Segment Report can be accessed in the menu under Reports ➝ By CustomerGauge. Click on NPS by Segment report name or View button to open your repo...
Wed, 26 May, 2021 at 11:02 PM
NPS Evolution
The NPS® Evolution Report can be accessed from the menu under Reports ➝ By CustomerGauge. Click on NPS Evolution report name or View button to open your rep...
Wed, 26 May, 2021 at 11:04 PM
NPS Frequency
The NPS Frequency Report can be accessed from the menu under Reports ➝ By CustomerGauge.  Click on NPS Frequency report name or View button to open your rep...
Mon, 17 May, 2021 at 7:39 PM
Self Select Reasons
The Self Select Reasons Report provides an overview of the self-select comments your customers have selected in the survey. It provides a good overview of w...
Thu, 20 May, 2021 at 3:15 PM
Waterfall Report
The Waterfall Report can be accessed from the menu under Reports ➝ By CustomerGauge.  Click on the Waterfall Report name or View button to open your repo...
Mon, 17 May, 2021 at 7:42 PM
Individual Loyalty Spectrum
The Individual Loyalty Spectrum Report can be accessed from the menu under Reports ➝ By CustomerGauge. You'll find a list of all our Standard Reports, ...
Wed, 26 May, 2021 at 1:33 PM