Data Transport
Modified on: Tue, 12 Nov, 2019 at 2:37 PM
The Data Transport Report provides statistics on the uploading, sending, delivery and responses of survey invitation records in your system. Compatible for both Email and SMS data tracking, it's all the information you need from your survey campaigns in one report. You will find this report under Reports → By CustomerGauge in the menu.
For optimal results in the Data Transport Report, it only works by Order Date.
If you are an Admin, you can copy this report and it will show up under the My Reports section. The report allows filtering and also provides data for Email and SMS, individually or combined.
Click on the widgets below to see an in-depth overview of each widget and information they provide.
- Delivery Stats
- Delivery Over Time (Trend Line and Table View)
- Delivery Details
Note: Difference between the Old Data Transport Report and New data Transport Report: In the Old Data Transport, a contact can only be included one of the buckets (based on the last stage). In the New Report a contact will be included in all of the buckets that are applicable. For example if a contact received a survey invite and clicked on the survey link, he/she will be included in both survey invite and clicked buckets.
Data Transport
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| This widget is ideal to have an overview of your delivery process. Where to find the widget? Data source: Data Transport Visual: Delivery Stats What settings got configured? Widget name: Delivery Stats Widget height: 5 blocks For more information on this widget, click here! | This widget is ideal to track your delivery statuses over time in a chart view. Where to find the widget? Data source: Data Transport Visual: Line chart What settings got configured? General Settings Widget name: Delivery over time Widget width: 8 blocks Widget height: 5 blocks For more information on this widget, click here! |
| This widget is ideal to identify reasons for bad data and sending failures. Where to find the widget? Data source: Data Transport Visual: Delivery Details What settings got configured? Widget name: Delivery Details Widget height: 5 blocks For more information on this widget, click here! | This widget is ideal to track your delivery statuses over time in a table view. Where to find the widget? Data source: Data Transport Visual: Table What settings got configured? General settings Widget name: Delivery over time Widget width: 8 blocks Widget height: 5 blocks For more information on this widget, click here! |
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