Response Rate widget helps you helps you track your Response Rate for your campaign, program or specific part of your business. 


This widget shows you your 

  • Response Rate%
  • #Primary Responses (%)
  • #Reminder responses (%)
  • #Non Response (%)




How to add the widget?


To add this widget to your report go to Add Widget → Responses → Response Rate 




  • The widget loads by default with a 3 Width X 3 Height Size. You can change it in the Widget properties of the Widget Setting.  
  • You can also choose the update the name of the widget to add more details - For example Response Rate - USA Relationship Campaign


Date/Segment Filter Setting:


  • The widget comes with standard Date and Segment filter settings
  • The widget allows "IS NOT" criteria in Segment filtering


Widget Notes:

  • Response Rate is calculated on Delivered Numbers (Net Response %)
  • All Percentages will now show 1 decimal and will sum to 100%