Response Rate widget helps you to track your Response Rate for your campaign, program or specific part of your business. 

This widget shows you your 

  • Response Rate%
  • #Primary Responses (%)
  • #Reminder responses (%)
  • #Non Response (%)

How to add the widget?

To add this widget to your report go to Add Widget → Responses → Response Rate 

  • The widget loads by default with a 3 Width X 3 Height Size. You can change it in the Widget properties of the Widget Setting.  
  • You can also choose to update the name of the widget to add more details - For example Response Rate - USA Relationship Campaign

Date/Segment Filter Setting:

  • The widget comes with standard Date and Segment filter settings
  • The widget allows "IS NOT" criteria in Segment filtering

Widget Notes:

  • This widget has global data access restriction option
  • Response Rate is calculated on Delivered Numbers (Net Response %)
  • All Percentages will now show 1 decimal and will sum to 100%