Overall Settings

On-the-fly Settings
This setting is only applicable for all widgets that are configured to use the General Report Level Settings and not widget level setting. This allows yo...
Wed, 29 Nov, 2017 at 9:39 AM
Schedule Email Dispatch & Email Report Preference
The Report Hub Functionality allows for custom reports created to be sent out as email reports on a daily, weekly, monthly or quarterly basis to users of ...
Wed, 28 Aug, 2019 at 1:33 PM
Hierarchy Filter
Hierarchy is an advanced type of configuration in your CustomerGauge system, allowing you to view your data and reports based on your organisation's...
Tue, 18 Apr, 2017 at 1:30 PM
The meaning of SMA on the reports
SMA stands for Simple Moving Average.  The calculation of this may be different to what you expect and is as follows. If you view the NPS history by...
Wed, 15 Nov, 2017 at 3:57 PM
Drill-Downs on Charts
Slice and dice into the vast numbers of insights you get using CustomerGauge's Drill-Down on Charts option. With this functionality you will be abl...
Wed, 22 May, 2019 at 1:22 PM