In this page you can find a list of all widgets and the features they are supported by.
TABLE OF CONTENTS
- Responses
- NPS
- Drivers
- Tags
- Close the Loop
- Monetized NPS
- Retention
- Additional Score
- Additional Questions
- Data Transport
- Miscellaneous
Responses
| Widget Name | Global Data Support | Filter by Drivers | Export All Data (via Export Engine) | Built-in Export (3 dots) |
|---|---|---|---|---|
| Response Rate | YES | NO | - | - |
| Response Rate Target | NO | NO | - | - |
| Responses Trend | YES | NO | YES | PNG, CSV, XLS |
| Responses Combo | YES | NO | - | PNG, CSV, XLS |
| Responses Stacked Column | YES | NO | YES | PNG, CSV, XLS |
| Responses Table | YES | NO | YES | PNG, CSV |
| Non Responses Table | - | NO | - | PNG, CSV |
NPS
| Widget Name | Global Data Support | Filter by Drivers | Export All Data (via Export Engine) | Built-in Export (3 dots) |
|---|---|---|---|---|
| NPS Gauge | YES | YES | - | PNG, CSV, XLS |
| NPS Score | YES | NO | - | - |
| NPS Target | NO | YES | - | - |
| NPS Summary | YES | NO | YES | - |
| NPS Comments | NO | NO | - | - |
| NPS Frequency | YES | YES | YES | PNG, CSV, XLS |
| NPS Loyalty Spectrum | YES | YES | YES | PNG, CSV |
| NPS Trend | YES | NO | YES | PNG, CSV, XLS |
| NPS Combo | YES | NO | - | PNG, CSV, XLS |
| NPS Stacked Column | YES | NO | YES | PNG, CSV, XLS |
| NPS Bubble | YES | NO | - | PNG, CSV, XLS |
| NPS Table | YES | NO | YES | PNG, CSV |
| NPS Pivot Table | YES | YES | YES | PNG, CSV |
| NPS Pivot Trend | YES | NO | YES | PNG, CSV, XLS |
Drivers
| Widget Name | Global Data Support | Filter by Drivers | Export All Data (via Export Engine) | Built-in Export (3 dots) |
|---|---|---|---|---|
| Drivers Loyalty | YES | YES | YES | PNG, CSV, XLS |
| Waterfall Chart | NO | NO | - | PNG, CSV, XLS |
| Loyalty Chart | NO | NO | - | PNG, CSV, XLS |
| Drivers Distribution | YES | YES | YES | PNG, CSV, XLS |
| Driver Value | NO | NO | - | PNG, CSV, XLS |
| Drivers Trend | NO | NO | - | PNG, CSV, XLS |
| Drivers Table | YES | NO | - | PNG, CSV |
| Drivers Pivot Table | YES | NO | YES | PNG, CSV |
| Widget Name | Global Data Support | Filter by Drivers | Export All Data (via Export Engine) | Built-in Export (3 dots) |
|---|---|---|---|---|
| Tags Summary | YES | NO | YES | PNG, CSV, XLS |
| Topics by Sentiment | YES | NO | YES | - |
| Tags Scatter | YES | NO | YES | - |
| Tags Table | YES | NO | YES | PNG, CSV |
Close the Loop
| Widget Name | Global Data Support | Filter by Drivers | Export All Data (via Export Engine) | Built-in Export (3 dots) |
|---|---|---|---|---|
| My Cases | - | NO | - | - |
| Close the Loop Score | YES | YES | - | - |
| Close the Loop Rate | YES | YES | - | - |
| Close the Loop Summary | YES | YES | YES | - |
| KPI Summary | YES | YES | YES | - |
| Assigned Cases | - | NO | YES | - |
| Close the Loop Speed | YES | YES | - | PNG, CSV, XLS |
| Close the Loop Trend | YES | YES | YES | PNG, CSV, XLS |
| Close the Loop Column | YES | YES | YES | PNG, CSV, XLS |
| Close the Loop Table | YES | YES | YES | PNG, CSV |
Monetized NPS
| Widget Name | Global Data Support | Filter by Drivers | Export All Data (via Export Engine) | Built-in Export (3 dots) |
|---|---|---|---|---|
| Earned % | - | - | - | - |
| Revenue Simulator | NO | NO | - | - |
| Coverage | YES | NO | - | - |
| Account Survey Stats | NO | NO | YES | - |
| NPS Account Overview | NO | NO | - | PNG, CSV |
| NPS Lifecycle | NO | NO | - | - |
| NPS SWOT | NO | NO | - | PNG, CSV, XLS |
| NPS Activity Timeline | NO | NO | - | - |
| Activities Trend | NO | NO | - | PNG, CSV, XLS |
Retention
| Widget Name | Global Data Support | Filter by Drivers | Export All Data (via Export Engine) | Built-in Export (3 dots) |
|---|---|---|---|---|
| Total Accounts | NO | NO | - | - |
| Account Stats | NO | NO | YES | - |
| Account List | NO | NO | - | PNG, XLS |
Additional Score
| Widget Name | Global Data Support | Filter by Drivers | Export All Data (via Export Engine) | Built-in Export (3 dots) |
|---|---|---|---|---|
| Additional Score | YES | YES | - | - |
| Add. Scores Frequency | YES | YES | YES | PNG, CSV, XLS |
| Add. Scores Trend | YES | YES | - | PNG, CSV, XLS |
| Add. Scores Table | YES | YES | YES | PNG, XLS |
Additional Questions
| Widget Name | Global Data Support | Filter by Drivers | Export All Data (via Export Engine) | Built-in Export (3 dots) |
|---|---|---|---|---|
| Choice Questions Column | YES | YES | YES | PNG, CSV, XLS |
| Choice Questions Trend | YES | YES | YES | PNG, CSV, XLS |
| Additional Comments | NO | NO | - | CSV |
Data Transport
| Widget Name | Global Data Support | Filter by Drivers | Export All Data (via Export Engine) | Built-in Export (3 dots) |
|---|---|---|---|---|
| Delivery Score | YES | NO | - | - |
| Delivery Summary | YES | NO | YES | - |
| Delivery Stats | YES | NO | YES | - |
| Delivery Trend | YES | NO | YES | PNG, CSV, XLS |
| Delivery Table | YES | NO | YES | PNG, CSV |
Miscellaneous
| Widget Name | Global Data Support | Filter by Drivers | Export All Data (via Export Engine) | Built-in Export (3 dots) |
|---|---|---|---|---|
| Custom HTML | - | - | - | - |
| Reviews Table | NO | NO | YES | PNG, CSV |
| Benchmarks Percentile | - | - | - | PNG, CSV, XLS |
| Direct Replies | - | - | - | PNG, CSV |
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