Widgets: Features Overview Table
Modified on: Wed, 27 Jul, 2022 at 2:07 PM
In this page you can find a list of all widgets and the features supported by them.
Responses
| WIDGET NAME | GLOBAL DATA | DRIVERS FILTER |
|---|
| Response Rate | YES | NO |
| Response Rate Target | NO | NO |
| Responses Trend | YES | NO |
| Responses Combo | YES | NO |
| Responses Stacked Column | YES | NO |
| Responses Table | YES | NO |
| Non Responses Table | - | NO |
NPS
WIDGET NAME
| GLOBAL DATA
| DRIVERS FILTER
|
|---|
| NPS Gauge | YES | YES |
| NPS Score | YES | NO |
| NPS Target | NO | YES |
| NPS Summary | COMING SOON | NO |
| NPS Comments | NO | NO |
| NPS Frequency | COMING SOON | YES |
| NPS Loyalty Spectrum | COMING SOON | YES |
| NPS Trend | YES | NO |
| NPS Combo | YES | NO |
| NPS Stacked Column | YES | NO |
| NPS Table | YES | NO |
| NPS Pivot Table | COMING SOON | YES |
NPS Bubble
| YES | NO |
Drivers
WIDGET NAME
| GLOBAL DATA
| DRIVERS FILTER
|
|---|
| Drivers Loyalty | COMING SOON | YES |
| Waterfall Chart | NO | NO |
| Loyalty Chart | NO | NO |
| Primary Drivers [DEPRECATED] | NO | NO |
| Secondary Drivers [DEPRECATED] | NO | NO |
| Drivers Distribution | COMING SOON | YES |
| Driver Value | NO | NO |
| Drivers Trend | NO | NO |
| Drivers Table | YES | NO |
| Drivers Pivot Table | YES | NO |
Tags
WIDGET NAME
| GLOBAL DATA
| DRIVERS FILTER
|
|---|
| Tags Summary | YES | NO |
| Topics by Sentiment | YES | NO |
| Tags Scatter Chart | NO | NO |
| Tags Table | YES | NO |
Close the Loop
WIDGET NAME
| GLOBAL DATA
| DRIVERS FILTER
|
|---|
| My Cases | - | NO |
| Close the Loop Score | YES | YES |
| Close the Loop Rate | YES | YES |
| Close the Loop Summary | YES | YES |
| KPI Summary | YES | YES |
| Assigned Cases | - | NO |
| Close the Loop Speed | YES | YES |
| Close the Loop Trend | YES | YES |
| Close the Loop Column | YES | YES |
| Close the Loop Table | YES | YES |
Monetized NPS
WIDGET NAME
| GLOBAL DATA
| DRIVERS FILTER
|
|---|
| Revenue Simulator | NO | NO |
| Reach & Coverage | NO | NO |
| Account Survey Stats | NO | NO |
| NPS Account Overview | NO | NO |
| NPS Lifecycle | NO | NO |
| NPS SWOT | NO | NO |
| NPS Activity Timeline | NO | NO |
| Activities Trend | NO | NO |
Retention
WIDGET NAME
| GLOBAL DATA
| DRIVERS FILTER
|
|---|
| Total Accounts | NO | NO |
| Account Stats | NO | NO |
| Account List | NO | NO |
| Account Activity Timeline | NO | NO |
| Won/Lost | NO | NO |
Additional Score
WIDGET NAME
| GLOBAL DATA
| DRIVERS FILTER
|
|---|
| Additional Score | YES | YES |
| Add. Scores Frequency | YES | YES |
| Add. Scores Trend | YES | YES |
| Add. Scores Table | YES | YES |
Additional Questions
WIDGET NAME
| GLOBAL DATA
| DRIVERS FILTER
|
|---|
| Choice Questions Column | YES | YES |
| Additional Comments | COMING SOON | NO |
Data Transport
WIDGET NAME
| GLOBAL DATA
| DRIVERS FILTER
|
|---|
| Delivery Score | COMING SOON | NO |
| Delivery Summary | COMING SOON | NO |
| Delivery Stats | COMING SOON | NO |
| Delivery Trend | COMING SOON | NO |
| Delivery Table | COMING SOON | NO |
Miscellaneous
WIDGET NAME
| GLOBAL DATA
| DRIVERS FILTER
|
|---|
| Custom HTML | - | - |
| Reviews Table | NO | NO |
| Benchmarks Percentile | - | - |
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