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Assist users across all personas stay to on top of their different account experience actions with CustomerGauge's smart alerts. Workflow Rules allo...

You can set up a simple, easy integration between CustomerGauge and Microsoft Teams.  The four options are Receive Alerts in Teams on a New Survey Res...

You can set up a simple, easy integration between CustomerGauge and Slack. The two options are Trigger Alerts on Survey Response Integration...

This feature allows teams to stay on top of their close the loop, enabling them to quickly update case status directly without a login process for a smooth ...

This smart alert allows account managers to be alerted via email in real-time when a new Survey Response comes through.  Who can receive these alerts...

Allows account managers to be alerted when they have not received a response from a contact who was sent a survey invitation. The number of days after which...

Sending a notification to your Account Managers will help them ensure they're gathering the feedback they expect to get. Who can receive these alert...

    This alert allows account managers to be alerted via email as soon as a case that is open or in progress hits a time threshold specified, giving more c...

The Workflow History logs information on triggered alerts that have happened in the last 90 days and shows the information ordered from most recent to oldes...

Introduction Feedback can be hard to follow up on, especially for detractors. Gaugie AI, our artificial intelligence engine, comes to the rescue, so you ca...