Workflow Rules
Assist users across all personas stay to on top of their different account experience actions with CustomerGauge's smart alerts. Workflow Rules all...
Fri, 1 Oct, 2021 at 12:50 PM
Sending a notification to your Account Managers will help them ensure they're gathering the feedback they expect to get. Who can receive these aler...
Tue, 31 Aug, 2021 at 10:14 AM
Allows account managers to be alerted when they have not received a response from a contact who was sent a survey invitation. The number of days after which...
Tue, 31 Aug, 2021 at 10:15 AM
This smart alert allows account managers to be alerted via email in real-time when a new Survey Response comes through. Who can receive these alerts...
Tue, 31 Aug, 2021 at 10:13 AM
This alert allows account managers to be alerted via email as soon as a case that is open or in progress hits a time threshold specified, giving more c...
Mon, 1 Nov, 2021 at 11:02 AM