Users & Login

User Roles
Standard User Role The Standard Users Roles available in CustomerGauge are as follow. Admin User Workflow User (Front-Line) Workflow+ User ...
Wed, 7 Dec, 2022 at 12:44 PM
Logging into your CustomerGauge System
Logging into your CustomerGauge System Please select the Region of your account. Ensure you have the right region for your account to be ...
Fri, 4 Nov, 2022 at 11:12 AM
My Profile
Click on the My Profile icon on your Menu to see your information or change your password. Change my password: Click on the Change password ...
Fri, 4 Nov, 2022 at 11:59 AM
Changing your password
To change your password just go to Menu → My Profile   Click on the Change Password button.     Then type your current password, then your new passwo...
Fri, 4 Nov, 2022 at 12:03 PM
User Manager
How to manage my users? With the User Manager you can manage all your user access in a seamless and simple manner. As part of this enhancement we added ...
Fri, 29 Jul, 2022 at 4:27 PM
What about CustomerGauge uptime?
CustomerGauge is hosted in the Amazon Web Services cloud, it features mirrored AZ databases and many other features that make the system very resili...
Wed, 16 Nov, 2022 at 3:03 PM
Edit users
The Edit user section allows you to edit an existing Users information. Click on the Edit button next to the user to edit to corresponding user. Please ...
Wed, 26 May, 2021 at 11:38 PM
Multi-Factor Authentication
With Multi-Factor Authentication you are able to add one more layer of security to your account. Enabling it prompts you to enter a one-time code generated ...
Fri, 18 Mar, 2022 at 3:57 PM
Usage
TABLE OF CONTENTS: Package Package Usage Integration Usage SMS SMS Usage SMS by Package  SMS by Country Login User Login Login by Role Lo...
Thu, 30 Jun, 2022 at 12:50 PM
CustomerGauge Application Status Tracking
You can get a live CustomerGauge Application Status overview here.  Get an overview of the Application Status, Incidents and Maintenance Updates Su...
Wed, 9 Nov, 2022 at 12:41 PM