Users & Login

Logging into your CustomerGauge System
Logging into your CustomerGauge System Please select the Region of your account. Ensure you have the right region for your account to be ...
Fri, 4 Nov, 2022 at 11:12 AM
Changing your password
To change your password just go to Menu → My Profile   Click on the Change Password button.     Then type your current password, then your new passwo...
Mon, 24 Mar, 2025 at 2:25 PM
Multi-Factor Authentication (MFA)
As of March 4, 2024, we are enforcing Multi-Factor Authentication (MFA) for all Admin users to enhance system security. We already support MFA in the Custom...
Fri, 21 Jun, 2024 at 6:35 PM
User Roles
TABLE OF CONTENTS Standard User Role User Role and Main Menu Permission User Role Explained Workflow (Front-line User) Workflow+ User Admin ...
Tue, 4 Mar, 2025 at 10:28 AM
Managing Users & your own user profile (My Profile)
TABLE OF CONTENTS Introduction How to navigate the screen Filtering Users Login Methods Filter Revoking Direct Access Bulk Actions Bulk Activate /...
Mon, 24 Mar, 2025 at 3:25 PM
User Groups
TABLE OF CONTENTS Introduction What are User Groups? Key Benefits of User Groups How User Groups Work Important Considerations How to Setup? ...
Thu, 13 Feb, 2025 at 3:09 PM
Single Sign On (SSO) with SAML 2.0
TABLE OF CONTENTS Introduction Things to consider before setting up Mapping User Attributes Connecting to Existing CustomerGauge Users Microsoft Entra...
Mon, 24 Mar, 2025 at 3:21 PM
Usage
TABLE OF CONTENTS: Package Package Usage Integration Usage SMS SMS Usage SMS by Package  SMS by Country Login User Login Login by Role Lo...
Thu, 30 Jun, 2022 at 12:50 PM