Users & Login

User Roles
TABLE OF CONTENTS Standard User Role User Role and Main Menu Permission User Role Explained Workflow (Front-line User) Workflow+ User Admin ...
Mon, 26 Aug, 2024 at 10:47 AM
Logging into your CustomerGauge System
Logging into your CustomerGauge System Please select the Region of your account. Ensure you have the right region for your account to be ...
Fri, 4 Nov, 2022 at 11:12 AM
My Profile
As of March 4, 2024, we are enforcing Multi-Factor Authentication (MFA) for all Admin users to enhance system security. We already support MFA in the Custom...
Mon, 4 Mar, 2024 at 11:23 AM
Changing your password
To change your password just go to Menu → My Profile   Click on the Change Password button.     Then type your current password, then your new passwo...
Mon, 17 Jun, 2024 at 4:38 PM
User Manager
How to manage my users? With the User Manager you can manage all your user access in a seamless and simple manner. As part of this enhancement we added ...
Fri, 26 Apr, 2024 at 11:33 AM
User Groups
TABLE OF CONTENTS Introduction What are User Groups? Key Benefits of User Groups How User Groups Work Important Considerations How to Setup? ...
Thu, 13 Feb, 2025 at 3:09 PM
Single Sign On (SSO) with SAML 2.0
TABLE OF CONTENTS Introduction Things to consider before setting up Mapping User Attributes Connecting to Existing CustomerGauge Users Microsoft Entra...
Tue, 11 Feb, 2025 at 1:30 PM
Edit users
The Edit user section allows you to edit an existing Users information. Click on the Edit button next to the user to edit to corresponding user. Please ...
Wed, 26 May, 2021 at 11:38 PM
Multi-Factor Authentication (MFA)
As of March 4, 2024, we are enforcing Multi-Factor Authentication (MFA) for all Admin users to enhance system security. We already support MFA in the Custom...
Fri, 21 Jun, 2024 at 6:35 PM
Usage
TABLE OF CONTENTS: Package Package Usage Integration Usage SMS SMS Usage SMS by Package  SMS by Country Login User Login Login by Role Lo...
Thu, 30 Jun, 2022 at 12:50 PM