Users & Login

User Roles
Standard User Role The Standard Users Roles available in CustomerGauge are as follow. Admin User Workflow User (Front-Line) Workflow+ User ...
Wed, 26 May, 2021 at 3:40 PM
Logging into your CustomerGauge System
Logging into your CustomerGauge System Please select the Region of your account. Ensure you have the right region for your account to be ...
Wed, 26 May, 2021 at 3:41 PM
How to Unblock a User
Sometimes a user will enter an incorrect password too many times. When this happens, their account is blocked as a security precaution. In order to activ...
Fri, 26 Jun, 2020 at 3:08 PM
Common Login Issues and their Resolution
The inability to log in may also be down several issues.  99% of all login issues are down to these 4 items - please run through this list in order to c...
Wed, 14 Nov, 2018 at 12:56 PM
Changing your password
To change your password just go to Menu → My Profile   Click on the Change Password button.     Then type your current password, then your new passwo...
Tue, 25 May, 2021 at 12:13 PM
User Manager
How to manage my users? With the User Manager you can manage all your user access in a seamless and simple manner. As part of this enhancement we added ...
Wed, 12 May, 2021 at 5:54 PM
What about CustomerGauge uptime?
CustomerGauge is hosted in the Amazon Web Services cloud, it features mirrored AZ databases and many other features that make the system very resilient.  ...
Thu, 23 Apr, 2020 at 3:58 PM
My Profile
Click on the My Profile icon on your Menu to see your information or change your password. Change my password: Click on the Change password butto...
Wed, 26 May, 2021 at 11:41 PM
Edit users
The Edit user section allows you to edit an existing Users information. Click on the Edit button next to the user to edit to corresponding user. Please ...
Wed, 26 May, 2021 at 11:38 PM