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CustomerGauge has a special field that offers extra features compared to our other fields. The internal name for this field is Division, but it can be renam...

Introduction Whether you're new to CustomerGauge, or moving your current upload process to Imports, you're going to need to understand how Customer...

What are Import Configurations? Import Configurations are sets of rules that will be applied on a certain import process.  Traditionally you would hav...

With the introduction of our new Imports feature, you can upload CSV files containing Accounts and their information, and files containing Account Names and...

With the introduction of our new Imports feature, you can upload CSV files containing Contacts and their information. This support article will dive into th...

With the introduction of the Multi-Object Imports feature, you can upload CSV files containing Accounts, Contacts, and Survey information on the same row. T...

With the introduction of the Uploading External Responses feature, you can upload CSV files containing Accounts, Contacts, and Survey information from surve...

Introduction If you ever found yourself combining data from different systems into one file to upload to send out surveys, you may rejoice. CustomerGauge n...

Introduction You probably already know that watching the Absence of Signal is vital to your Account Experience program. But maybe you don't know which ...

Sometimes imports aren't always fully successful. Luckily, you can diagnose what went wrong exactly, and take action. Diagnosing a Failed File In s...