Account Experience™

If you'd like to get the most out of CustomerGauge, you'll need to fuel your platform with Account-related information. This suite of APIs enable you to fuel your Account Experience program.

Revenue

Use this API to add Revenue to Accounts in your CustomerGauge platform, and benefit from the many insights CustomerGauge offers.

File

• Revenue (GET/POST)

Activities

Use this API to add Activities to your CustomerGauge platform, and discover absence or presence of vital business signs.

Activities

• Activities (PUT)

Contracts

Use this API to add or update Contracts into CustomerGauge to get the most out of your Account Experience Reporting widgets.

Contracts

• Contracts (PUT)

Importing Data

If you want to import a single record at a time, you can do so by using our PUT Records API. This API comes in different variations, depending on your object of choice.

PUT Records

• PUT Account
• PUT Contact
• PUT Survey
• PUT Multi-Object
• PUT Activity
• PUT Account Alias

Importing Survey Data

Multiple Survey Records

If you want to import multiple survey records at a time, you can do so by using the File or Stream APIs.

Use the File API to upload a data file, or use the Stream API to upload data through the body of the API request.

File

• Overview
• Transactional (GET/POST)
• Contact (GET/POST)
• Historical (GET/POST)
• Delete (DELETE)

Stream

• Overview
• Transactional (POST)
• Contact (POST)
• Historical (POST)

Single Survey Records

Transactions

• Overview
• Mailqueue (POST/PUT/DELETE)
• Responses (POST/PUT/DELETE)
• Non Responses (POST/PUT/DELETE)
• General (PUT/DELETE)

Retrieving Survey Data

Transactions

• Overview
• Mailqueue (GET)
• Non Responses (GET)
• General (GET)

Closing the Loop

Workflow

• Overview
• Workflow (POST)

Managing Unsubscribes & Bounces

Lists

• Overview
• Unsubscribe (GET/POST)
• Bounce (GET)

Anonymizing Personal Data (GDPR)

Anonymize

• Overview
• Anonymize (GET/POST)

Managing Hierarchy Levels

Hierarchy

• Overview
• Hierarchy (GET/POST/PUT/DELETE)