Account Experience™

If you'd like to get the most out of CustomerGauge, you'll need to fuel your platform with Account-related information. This suite of APIs enable you to fuel your Account Experience program.


Revenue

Use this API to add Revenue to Accounts in your CustomerGauge platform, and benefit from the many insights CustomerGauge offers.


File


Activities

Use this API to add Activities to your CustomerGauge platform, and discover absence or presence of vital business signs.


Activities

  • Activities (PUT)


Accounts

Use this API to enhance your Accounts with additional properties such as Account Manager or Parent Account, or introduce new Accounts in your CustomerGauge platform.


Accounts


Contracts

Use this API to add or update Contracts into CustomerGauge to get the most out of your Account Experience Reporting widgets.


Contracts

  • Contracts (PUT)



Importing Survey Data

Multiple Survey Records

If you want to import multiple survey records at a time, you can do so by using the File or Stream APIs.

Use the File API to upload a data file, or use the Stream API to upload data through the body of the API request.


File


Stream


Single Survey Records

Transactions


Retrieving Survey Data

Transactions


Managing Drivers

Reasons


Closing the Loop

Workflow


Managing Unsubscribes & Bounces

Lists


NPS Reporting

Report


Anonymizing Personal Data (GDPR)

Anonymize


Managing Hierarchy Levels

Hierarchy