Webhooks

What are Incoming Webhooks?
Incoming Webhooks are a very useful and a resource-light way to implement event reactions. Webhooks provide a mechanism where by an application (originating...
Thu, 24 Nov, 2022 at 10:17 AM
Incoming Webhooks: Synchronise Accounts / Contacts
Introduction You can use Incoming Webhooks to trigger a data import in CustomerGauge whenever an event happens in another system. This is a great alternati...
Thu, 24 Nov, 2022 at 11:00 AM
Incoming Webhook: Survey Sending
Introduction You can use Incoming Webhooks to trigger a data import in CustomerGauge whenever an event happens in another system. This is a great alternati...
Thu, 5 Jan, 2023 at 11:45 AM
Incoming Webhooks: Send Survey upon Ticket Closed in Zendesk
Introduction You can use Incoming Webhooks to trigger a Survey Send from CustomerGauge whenever an event, such as Ticket Closed, happens in Zendesk. ...
Wed, 2 Feb, 2022 at 1:08 PM
Incoming Webhooks: Adding Platform/Login Usage Activities from Pendo.io
Activity Tracking You can set up a Webhook to pull login information from Pendo.io into CustomerGauge. This can be used to bring vital logins acti...
Mon, 8 Nov, 2021 at 4:55 PM
Incoming Webhooks: Adding Support Ticket Activities from Zendesk
Activity Tracking You can set up a Webhook to pull ticket information from Zendesk to CustomerGauge for example when a new ticket is created or when ...
Mon, 8 Nov, 2021 at 4:55 PM
Incoming Webhook: Adding Support Ticket Activities from Freshdesk
Activity Tracking You can set up a Webhook to pull ticket information from Freshdesk to CustomerGauge for example when a new ticket is created or w...
Mon, 8 Nov, 2021 at 4:55 PM
Outgoing Webhooks
Outgoing Webhooks allows you to set up a Webhook or API call to a system other than CustomerGauge whenever a survey complete happens. This is ideal if ...
Thu, 3 Nov, 2022 at 3:36 PM
Outgoing Webhooks: Examples Overview
Introduction Outgoing Webhooks allows you to set up a Webhook or API call to an external system when a survey is completed. This is ideal if a portion o...
Fri, 27 Jan, 2023 at 1:00 PM
Outgoing Webhook: Push Survey Results to Freshdesk
Introduction In this article you will learn how you can create a Support Ticket in Freshdesk when a CustomerGauge survey gets completed using our Outgoi...
Fri, 20 Aug, 2021 at 4:50 PM