Webhooks

What are Incoming Webhooks?
Incoming Webhooks are a very useful and a resource-light way to implement event reactions. Webhooks provide a mechanism where by an application (originating...
Mon, 8 Nov, 2021 at 4:54 PM
Incoming Webhook: Survey Sending
Introduction You can use Incoming Webhooks to trigger a data import in CustomerGauge whenever an event happens in another system. This is a great alternati...
Mon, 8 Aug, 2022 at 11:33 AM
Incoming Webhooks: Send Survey upon Ticket Closed in Zendesk
Introduction You can use Incoming Webhooks to trigger a Survey Send from CustomerGauge whenever an event, such as Ticket Closed, happens in Zendesk. ...
Wed, 2 Feb, 2022 at 1:08 PM
Incoming Webhooks: Adding Platform/Login Usage Activities from Pendo.io
Activity Tracking You can set up a Webhook to pull login information from Pendo.io into CustomerGauge. This can be used to bring vital logins acti...
Mon, 8 Nov, 2021 at 4:55 PM
Incoming Webhooks: Adding Support Ticket Activities from Zendesk
Activity Tracking You can set up a Webhook to pull ticket information from Zendesk to CustomerGauge for example when a new ticket is created or when ...
Mon, 8 Nov, 2021 at 4:55 PM
Incoming Webhook: Adding Support Ticket Activities from Freshdesk
Activity Tracking You can set up a Webhook to pull ticket information from Freshdesk to CustomerGauge for example when a new ticket is created or w...
Mon, 8 Nov, 2021 at 4:55 PM
Outgoing Webhooks
Outgoing Webhooks allows you to set up a Webhook or API call to a system other than CustomerGauge whenever a survey complete happens. This is ideal if ...
Mon, 29 Aug, 2022 at 11:07 AM
Outgoing Webhooks: Recipes Overview
Introduction Outgoing Webhooks allows you to set up a Webhook or API call to an external system when a survey is completed. This is ideal if a portion o...
Mon, 31 Jan, 2022 at 1:39 PM
Outgoing Webhook: Push Survey Results to Freshdesk
Introduction In this article you will learn how you can create a Support Ticket in Freshdesk when a CustomerGauge survey gets completed using our Outgoi...
Fri, 20 Aug, 2021 at 4:50 PM
Outgoing Webhook: Push Survey Results to Zendesk
Introduction In this article you will learn how you can create a Support Ticket in Zendesk when a CustomerGauge survey gets completed using o...
Mon, 26 Jul, 2021 at 5:49 PM