Known Issues

Known Issues: Reporting & Close-the-Loop
Reporting Mexico City timezone: Currently MySQL has not updated the changes to daylight saving time in Mexico City which causes the time to be shown 1 hou...
Thu, 10 Aug, 2023 at 5:15 PM
Known Issues: Campaigns & Surveys
Surveys Questions retain their given answers when going back to a previous survey page, changing the NPS loyalty to a loyalty that would prevent the quest...
Fri, 14 Apr, 2023 at 10:24 AM
Known Issues: Imports & Export
Imports Email addresses uploaded with ' in the name, For example: Name' will get stored as Name'
Mon, 30 Jan, 2023 at 10:59 AM
Known Issues: APIs, Webhooks, and Integrations
Salesforce Native Integration SOAP-ERROR: Parsing WSDL: Couldn\'t load from \'...' : Premature end of data in tag sequence line ... In some...
Thu, 1 Jun, 2023 at 4:39 PM
Known Issues: User Management, SSO, and Administration
User Management & SSO Using the same email address for multiple users names can cause the following issues and we recommend against it: It may be unc...
Thu, 2 Feb, 2023 at 11:54 AM