Known Issues: Reporting & Close-the-Loop
Modified on: Thu, 10 Aug, 2023 at 5:15 PM
Reporting
- Mexico City timezone: Currently MySQL has not updated the changes to daylight saving time in Mexico City which causes the time to be shown 1 hour ahead in the platform. This only happens during the period that the daylight saving time used to be in effect.
Self-Select Report & Waterfall Report: A very long Driver (Self-Select reason) label name might cause a blank space above the Category Name. This will not impact your report usage in any way.
Reporting Widget - HTML widget: To add anything into the HTML widget you need to first add the widget and then edit.
Digital Signage
- Comment Duration: The Comment Duration setting on the Comment Carousel is not being applied if the Slide Duration is not configured.
Workaround: ensure there is a value set in Slide Duration before configuring the Comment Duration setting. - Comment Translations: Comment Translations not applied on the Comment Carousel, displaying the Comment in its original language if using the default value.
Workaround: Switch the "Show Translations" setting to "No", and then back to "Yes". - Profanity Filter: In some very rare cases, the Profanity Filter is not being applied on Comments in the Comment Carousel
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