This chart is tailored for users looking to gain deeper insights from data that previously required setting up multiple widgets. It compares multiple data points against one another in a single view, allowing you to easily visualize those comparisons in the same chart.
Allows the addition of up to 5 series, with each series powered by its own date settings, survey filters, and global data access.
Supports all key NPS metrics such as Responses, NPS, Comments, Promoters, Passive, Detractor, Non-Responses, and Delivery.
Reporting: Comments reporting - Simple Table View
Comments Table: We have introduced a new dedicated widget for the “table” view of survey comments. Currently, this widget supports the “NPS Comment” question. This table optimizes various aspects of the older widget’s “table view” setting, including:
A single combined column for First and Last Name.
Easy navigation to the Contact page by clicking the contact’s name.
Configurable setting to display comment translation
4 Feature Fixes
WhatsApp Senders
Fixed an issue preventing Global Admins from seeing WhatsApp senders created by other Global Admins.
Corrected a typo in the Sender Status indicator.
Fixed an authentication issue with the embedded sign-up popup where it was showing a “service unavailable” error to certain Users.
Reporting
Small optimization to Responses Reporting to avoid certain edge case scenarios where certain widgets weren’t loading as expected.
Pedro Henrique
2 New Features
Advanced Reporting: NPS Comparison Chart
This chart is tailored for users looking to gain deeper insights from data that previously required setting up multiple widgets. It compares multiple data points against one another in a single view, allowing you to easily visualize those comparisons in the same chart.
Allows the addition of up to 5 series, with each series powered by its own date settings, survey filters, and global data access.
Supports all key NPS metrics such as Responses, NPS, Comments, Promoters, Passive, Detractor, Non-Responses, and Delivery.
Reporting: Comments reporting - Simple Table View
Comments Table: We have introduced a new dedicated widget for the “table” view of survey comments. Currently, this widget supports the “NPS Comment” question. This table optimizes various aspects of the older widget’s “table view” setting, including:
A single combined column for First and Last Name.
Easy navigation to the Contact page by clicking the contact’s name.
Configurable setting to display comment translation
4 Feature Fixes
WhatsApp Senders
Fixed an issue preventing Global Admins from seeing WhatsApp senders created by other Global Admins.
Corrected a typo in the Sender Status indicator.
Fixed an authentication issue with the embedded sign-up popup where it was showing a “service unavailable” error to certain Users.
Reporting
Small optimization to Responses Reporting to avoid certain edge case scenarios where certain widgets weren’t loading as expected.