Connect. Share. Grow.

1 New Feature

• CG Academy

  • The CustomerGauge Academy has now been made available to all CustomerGauge users. Users can now access and leverage a whole range of Platform training courses, CSM training guides, certification courses and more. Go to My Profile section on the Menu and click on CG Academy to get started!

  • Get the details here
    

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9 Feature Improvements

• User Manager

  • You can now Bulk Activate / Deactivate your users! Great for companies with a large number of users.

  • We have improved the user experience while editing your own user to make it easier to identify the fields that can or cannot be changed by the user

  • Get the details here
    
    

• Workflow Rules

  • We now only show active users in the recipient list of the Workflow Rules
    
    

• Outgoing Webhooks

  • Incoming Webhooks has been moved to the same UI as Outgoing Webhooks.

  • Webhook Diagnostics now display the date/time of the outgoing call.

  • Webhook Diagnostics received some UI improvements to make the Request Body and Response Body easier to read.
    
    

• User Manager

  • We have removed “Follow Up Requested” as a filter option for Access Restriction in order to simplify the user setup process
    
    

• Reporting

  • Non Response: You can now sort on most fields of the Non Response widget

  • NPS Table: We now support sorting by NPS on the NPS Table widgets

4 Feature Fixes

• Surveys

  • Solved an issue where the Unsubscribe Page was not showing Next button on preview mode.
    
    

• Reporting

  • Solved an issue where the Additional Score - Rating was showing the number of responses instead of the average score.

  • Solved an issue where the Non Responses drill down in the Responses Table widget, was not showing data.
    
    

• Reviews

  • Solved an issue where some reviews were not being published.