NPS Pivot Table widget allows the visualization of NPS and Responses metrics grouped by segments and pivoted by another segment.
- When this widget's metric is set to Responses, you are able to drill down on the amount of responses and export all it's records.
- This widget is able to filter by drivers.
Adding the Widget
Group By Settings:
There are 2 options to group by:
- Date: Choose which period is going to be the leftmost column: Day, Week, Month, Quarter or Year. The period chosen in this setting will be able to
show all its valid records.
- Segment: Choose which segment is going to be the leftmost column. The segment chosen in this setting will be able to show all its valid records.
Column Segment: Choose a segment that the pivoted columns will be based on.
Columns: Choose up to 10 values based on Column Segment. Each value will be a column in the table.
Metric: Choose the metric which will populate the table.
Possible values: NPS or Responses.
Page size: Defines the amount of rows shown per page.
Possible values: 10, 25, 50, 100, 250.