Monthly Usage Summary - Receive an Usage report every month by subscribing to the Usage page. These reports are dispatched on the 1st of every month at 9am.
User Login - Track active users login rate with this new widget, it shows a 1 month period by default and you’re able to apply a date filter to show your desirable date range. Navigate to My Profile → Usage to check it out.
Empty values and non-mapped fields will now be more clearly highlighted in the Preview
Validation has been added to ensure provided files are UTF-8 encoded.
Flag event dates are now always displayed in the appropriate time zone.
NPS Account Overview: speed has been improved when loading large amounts of records.
Additional Score: This widget now has the option to toggle Show global data.
Additional Scores Frequency: This widget now has the option to toggle Show global data
Additional Scores Trend: This widget now has the option to toggle Show global data
Additional Scores Table: This widget now has the option to toggle Show global data
UX improvements have been made to User Manager and Login History.
A link to common troubleshooting is now present on the MFA code input screen when logging in.
Solved a rare issue where Imports would timeout after 15 minutes.
Solved an issue where providing an Account Alias would fail validation.
The "No Fields Available" tooltip while fields are still available will no longer appear.
Solved an issue where the screen would turn gray when all filters applied to a reviews site were removed.
Solved an issue where the export option for the NPS Account Overview widget was not available.
Solved an issue where the NPS Pivot Table would return an error when grouping by Account Name and pivoting by Account Manager with NPS metric selected.
Solved an issue where exporting from the Assigned Cases widget Total metric was not generating a file to download.
Solved an issue where the Export History button would redirect to Data Export when exporting search results.
Solved an issue where images could not be uploaded in Workflow Rules email alert in US and AU regions.