Inspiration: Touchpoints

Looking for inspiration or want to save time when creating your email templates? You've come to the right place! Browse our selection of out-of-the-box example templates for every touchpoint in the Customer Journey!

Pre-invite Email Template
Use these templates to give your customers an advanced notice that they are going to receive a survey invitation from you. The templates can assist you i...
Invite Email Template
In CustomerGauge, it’s possible to completely brand your email communications to your customers. The advantage to this is that customers are immediately re...
Reminder Email Template
Use these templates to remind your customers to share their feedback with you. Reminder emails are a great way to ensure your customers still have a chance...
Thank You Email Template
Use these templates to thank your customers for sharing their feedback with you. You may also explain how their feedback will be used to improve your produ...
Customer Support Email Template
These templates can be used to understand how satisfied your customers are with your customer support/help desk experience. You’ll gain valuable insights t...
Reviews Email Template
Use these templates to harness the power of online reviews. Invite your customers to write an online review of your product and service to your dedicated r...
Churn Email Templates
These templates are ideal for getting feedback from a churned customer.  Use their insights to understand what went wrong with their experience with yo...