Workflow - Fire Fighting

Workflow — How to use Fire Fighting
The CustomerGauge system provides an easy way for organizations to manage service recovery workflow, also termed Fire Fighting in the system. Below we'...
Tue, 23 Jun, 2020 at 1:16 PM
Task Details
The Task Details Report can be accessed in the menu under Fire Fighting ➝ Task Details. The Task Details provides a sum of Open, Progress or Closed Case...
Tue, 23 Jun, 2020 at 1:55 PM
Case Tracking Report
The Case Tracking Report can be accessed in the menu under Fire Fighting ➝ Case Tracking. The Case Tracking report gives you an overview of cases, h...
Tue, 23 Jun, 2020 at 2:15 PM