Workflow - Fire Fighting

Workflow — How to use Fire Fighting
The CustomerGauge system provides an easy way for organisations to manage service recovery workflow, also termed Fire Fighting in the system. Below we'...
Wed, 7 Mar, 2018 at 12:10 PM
Task Details
The Task Details Report can be accessed in the menu under Fire Fighting ➝ Task Details. The Task Details provides a sum of Open, Progress or Closed Case...
Wed, 7 Mar, 2018 at 2:44 PM
Case Tracking Report
The Case Tracking Report can be accessed in the menu under Fire Fighting ➝ Case Tracking. The Case Tracking report gives you an overview of cases...
Wed, 29 Nov, 2017 at 11:19 AM