Workflow - Fire Fighting
The CustomerGauge system provides an easy way for organizations to manage service recovery workflow, also termed Fire Fighting in the system. Below we'...
Tue, 23 Jun, 2020 at 1:16 PM
The Task Details Report can be accessed in the menu under Fire Fighting ➝ Task Details. The Task Details provides a sum of Open, Progress or Closed Case...
Tue, 23 Jun, 2020 at 1:55 PM
The Case Tracking Report can be accessed in the menu under Fire Fighting ➝ Case Tracking. The Case Tracking report gives you an overview of cases, h...
Tue, 23 Jun, 2020 at 2:15 PM