CustomerGauge v5.96 Release Notes - Released 27 August 2025
Product Team
started a topic
28 days ago
1 Important New Feature
Welcome to our new AI-powered Database!
We're excited to announce a major performance upgrade behind the scenes at CustomerGauge! Our platform is now capable of using an advanced AI-driven database that dramatically speeds up reporting, enabling you to access your customer insights faster than ever before.
What this means for you:
Lightning fast reports: Even the most complex reports load in a fraction of the time.
Faster filtering and drill-downs: Navigate through larger datasets with zero lag.
This upgrade is part of our ongoing mission to bring you the most powerful, real-time, and intelligent platform in B2B Account Experience management.
We will roll this out on a widget-by-widget basis, focusing on those with the heaviest queries first.
The first widgets to benefit from this new AI-driven database are the Drivers Loyalty and Responses Trend reporting widgets.
Reach Out To Activate!
We will activate this on a customer-by-customer basis. Reach out to us if you'd like to be an early adopter, free of charge!
1 Feature Improvement
Saved Filters
Pagination has been added to Saved Filters, helping users navigate large sets of Saved Filters more easily.
5 Feature Fixes
Survey Record Page
Solved an issue where Topics including ampersand (‘&’) characters were being displayed incorrectly.
Campaign Suite
Solved an issue where the Search would reset after clicking on a campaign name.
Solved an issue where the Merge Tag button in SMS campaigns was unresponsive in Safari on iOS.
REST APIs
Solved an issue in Inbound Mapping that caused section headings to appear in front of field drop-downs.
Workflow Rules
Solved an issue where the Search was only working on the first page of Workflow Rules.
Product Team
1 Important New Feature
Welcome to our new AI-powered Database!
We're excited to announce a major performance upgrade behind the scenes at CustomerGauge! Our platform is now capable of using an advanced AI-driven database that dramatically speeds up reporting, enabling you to access your customer insights faster than ever before.
What this means for you:
Lightning fast reports: Even the most complex reports load in a fraction of the time.
Faster filtering and drill-downs: Navigate through larger datasets with zero lag.
This upgrade is part of our ongoing mission to bring you the most powerful, real-time, and intelligent platform in B2B Account Experience management.
We will roll this out on a widget-by-widget basis, focusing on those with the heaviest queries first.
The first widgets to benefit from this new AI-driven database are the Drivers Loyalty and Responses Trend reporting widgets.
Reach Out To Activate!
We will activate this on a customer-by-customer basis. Reach out to us if you'd like to be an early adopter, free of charge!
1 Feature Improvement
Saved Filters
Pagination has been added to Saved Filters, helping users navigate large sets of Saved Filters more easily.
5 Feature Fixes
Survey Record Page
Solved an issue where Topics including ampersand (‘&’) characters were being displayed incorrectly.
Campaign Suite
Solved an issue where the Search would reset after clicking on a campaign name.
Solved an issue where the Merge Tag button in SMS campaigns was unresponsive in Safari on iOS.
REST APIs
Solved an issue in Inbound Mapping that caused section headings to appear in front of field drop-downs.
Workflow Rules
Solved an issue where the Search was only working on the first page of Workflow Rules.