CustomerGauge Release Notes v5.58 - Released 20 March 2024

1 New Feature

  • New in User Manager

    • CSV Delimiter Preference: Users can now choose what their preferred CSV Delimiter Preference is, allowing them to export CSV files through Widget Exports and Search.

10 Feature Improvements

  • Multi-Factor Authentication

    • Added an alternative to the QR code for users that are unable to scan QR codes.

    • Expanded the instructions on the MFA Setup screen for Admins when they log into the system.

  • Survey Suite

    • Campaign Surveys can now be deactivated, allowing you to stop receiving responses when you deactivate the Campaign Survey.

    • Direct Link Surveys and Campaign Surveys now display an error message in the requested language when they’re accessed while deactivated.

    • It’s now a lot easier to identify languages and widgets that have missing translation labels. An icon will indicate this while hovering over a survey widget, in the Translations modal, and in the language selection drop-down while editing a survey.

  • SMS & WhatsApp

    • The survey short link now uses the HTTPS protocol, rather than the HTTP protocol.

  • Imports

    • The Imports main page interface has been updated and is now consistent with our newest features.

    • The CSV Header field now gets automatically populated with the field name when adding a new field in Optional Fields in the Import Mapping.

  • Connected Apps

    • Connected App credentials are now validated before saving, ensuring that you don’t end up with non-working credentials.

  • Field Settings

    • Removed the Revenue section from Field Settings in System Settings.

8 Feature Fixes

  • User Manager

    • Solved an issue where SSO Admin users were not able to Disable/Reset Multi-Factor Authentication for other users.

  • Multi-Factor Authentication

    • Solves an issue where sometimes the error message would not appear when entering an invalid code.

  • Outgoing Webhooks

    • Solved an issue where headers were able to be saved empty.

  • Survey Suite

    • Solved an issue where the survey would not reflect the Branding correctly while editing the survey.

    • Solved an issue where languages were not ordered alphabetically in the Translations modals.

  • Workflow Rules

    • The Owner of Workflow Rules is now also displayed in the tables for ‘New Bounce’, ‘Lack of Response’, and ‘Case not Closed’ Workflow Rules.

  • Campaign Suite

    • Solved an issue where the Duplicate Prevention filter operator would be shown as OR when it is in reality AND, this does not change any behavior its merely informational.

  • Connected Apps

    • Solved an issue where the Dynamics CRM connected app displayed the Client Secret while it should be obscuring it.