CustomerGauge Release Notes v5.46 - Released 28 September 2023
Pedro Henrique
started a topic
7 months ago
4 New Features
Campaign Suite
New Campaign History
Campaign Owners and System Admins now have access to all messages that have been generated in each campaign along with key information of each message. For more information, visit the support page.
Queued and Scheduled messages can be canceled from the Campaign History page.
New 1-5 Score Scale
A new scale ranging from scores 1 to 5 has been added to the template builder and template style gallery. This scale can be used in combination with a survey question of the same score range to open the survey with the pre-selected score that was clicked in the invitation or reminder email.
New 1-7 Score Scale
A new scale ranging from scores 1 to 7 has been added to the template builder and template style gallery. This scale can be used in combination with a survey question of the same score range to open the survey with the pre-selected score that was clicked in the invitation or reminder email.
Field Settings - System Admin
New Field Validations
It can now be setup in System Admin: Field Settings. This new feature empowers System Admins with data quality protection tools:
Ensuring the provided data matches the correct format type (email, date, numeric, text);
Ensuring that the provided data does not exceed a certain size (text only);
Ensuring that records only get uploaded if they have all the required fields;
Ensuring that no new values get created in fields where you don’t want them created.
12Feature Improvements
Campaign Suite
Email Template Builder: The HTML widget has been removed from the template builder.
Sending Settings - Primary Invitation: the label “Send primary after the upload” has been updated to “Primary invitation delay” in order to be more descriptive of what it actually does.
WhatsApp: Primary invitation delay is now supported for WhatsApp Campaigns.
SMS: Primary invitation delay is now supported for SMS Campaigns.
Imports
Import Mapping labels have been updated to be more descriptive and self-explanatory.
A new card that shows the Required Fields has been added to mapping creation, editing and view.
Survey Suite
New action: Delete Branding
The owner of a Branding, and System Admins, can now Delete Brandings that are not in use by a survey.
The language drop-down in the Survey is now no longer visible when the survey is set up with only one language.
The Unsubscribe link and Copyright text now use the same font family as set up in the applied Branding.
Delivery Manager
Creating new values when selecting recipient filters in Delivery Manager has been disabled in order to avoid conflicts with the Field Settings changes.
Workflow Rules
You are now able to Activate/Deactivate Workflow Rules straight from the list.
The Workflow Rules user interface has been completely translated for each of the system languages.
4 Feature Fixes
Campaign Suite
Solved an issue where Primary and Reminders were sent with 1 day added to the primary invitation delay when sending had to be rescheduled to the next day due to the sending period settings.
Survey Suite
Solved an issue where Survey Suite Surveys completion would not be handled correctly at moments of high latency or high traffic.
System Admin
Merge Questions: Solved an issue where Merging Questions created in Survey Builder with Questions created in Survey Suite did not have the desired outcome.
Solved an issue where the Report Role Permissions feature was not loading properly.
Pedro Henrique
4 New Features
Campaign Suite
New Campaign History
Campaign Owners and System Admins now have access to all messages that have been generated in each campaign along with key information of each message. For more information, visit the support page.
Queued and Scheduled messages can be canceled from the Campaign History page.
New 1-5 Score Scale
A new scale ranging from scores 1 to 5 has been added to the template builder and template style gallery. This scale can be used in combination with a survey question of the same score range to open the survey with the pre-selected score that was clicked in the invitation or reminder email.
New 1-7 Score Scale
A new scale ranging from scores 1 to 7 has been added to the template builder and template style gallery. This scale can be used in combination with a survey question of the same score range to open the survey with the pre-selected score that was clicked in the invitation or reminder email.
Field Settings - System Admin
New Field Validations
It can now be setup in System Admin: Field Settings. This new feature empowers System Admins with data quality protection tools:
Ensuring the provided data matches the correct format type (email, date, numeric, text);
Ensuring that the provided data does not exceed a certain size (text only);
Ensuring that records only get uploaded if they have all the required fields;
Ensuring that no new values get created in fields where you don’t want them created.
12 Feature Improvements
Campaign Suite
Email Template Builder: The HTML widget has been removed from the template builder.
Sending Settings - Primary Invitation: the label “Send primary after the upload” has been updated to “Primary invitation delay” in order to be more descriptive of what it actually does.
WhatsApp: Primary invitation delay is now supported for WhatsApp Campaigns.
SMS: Primary invitation delay is now supported for SMS Campaigns.
Imports
Import Mapping labels have been updated to be more descriptive and self-explanatory.
A new card that shows the Required Fields has been added to mapping creation, editing and view.
Survey Suite
New action: Delete Branding
The owner of a Branding, and System Admins, can now Delete Brandings that are not in use by a survey.
The language drop-down in the Survey is now no longer visible when the survey is set up with only one language.
The Unsubscribe link and Copyright text now use the same font family as set up in the applied Branding.
Delivery Manager
Creating new values when selecting recipient filters in Delivery Manager has been disabled in order to avoid conflicts with the Field Settings changes.
Workflow Rules
You are now able to Activate/Deactivate Workflow Rules straight from the list.
The Workflow Rules user interface has been completely translated for each of the system languages.
4 Feature Fixes
Campaign Suite
Solved an issue where Primary and Reminders were sent with 1 day added to the primary invitation delay when sending had to be rescheduled to the next day due to the sending period settings.
Survey Suite
Solved an issue where Survey Suite Surveys completion would not be handled correctly at moments of high latency or high traffic.
System Admin
Merge Questions: Solved an issue where Merging Questions created in Survey Builder with Questions created in Survey Suite did not have the desired outcome.
Solved an issue where the Report Role Permissions feature was not loading properly.