CustomerGauge Release Notes v5.43 - Released 8 August 2023

9 Feature Improvements

  • Survey Suite

    • Success messages and Errors are now shown in a toaster notification on the top right corner of the screen.

  • Campaign Suite

    • New Duplication Prevention setting has been added to Campaign Suite campaigns. This feature prevents a contact from receiving survey invitations from the same campaign for the amount of days selected.

  • Workflow Rules

    • A user will never get more than 1 email alert of the same Alert Type, for the same CG-ID.

    • The New Response rule that opens a case will be the first rule to be executed.

    • Added the Merge Tag ‘Assignee’ to New Response Alerts.

  • Languages

    • More translations have been added to all supported languages.

  • Integrations

    • Resource Owner Password credentials option has been removed from Connected Apps.

  • PUT Close the Loop API

    • When a case is Unset the PUT Close the Loop API only allows setting the status to Open now.

  • Report Hub

    • The Export function has been removed from older widgets’ drill downs. Data can be exported via the Search function or any updated widget.

2 Feature Fixes

  • Survey Suite

    • Solved an issue where a CES and Additional Comments question could not be added again to the same survey after removing it from the survey.

    • Solved an issue where the scroll position remained the same when navigating through the survey, moving between pages now moves the scroll position to the top.