Added support for the local languages English (Nigeria), Hausa (Nigeria), Igbo (Nigeria), Yoruba (Nigeria), and Burmese (Myanmar).
System Admin
Manage Segments has been renamed to Segments.
We have removed the Contracts and Touchpoints features from System Admin. Touchpoints can be managed through the Segments feature.
Imports
Improved the error diagnosing message when failing to upload due to conflicting fields.
Locale importing is now case insensitive.
Rest APIs
Request History: Added the Status column which shows the status code for the request and added support to search the Status field.
Non Responses
Added support for the new Surveys from Survey Suite to Non Responses across the system: Non Responses widget, Non Responses search and Non Responses API.
5 Feature Fixes
Survey Suite
Solved an issue with Footers where the edit screen did not reflect the footer correctly.
Solved an issue where the Close button for pop-up surveys disappeared.
Password Creation
Solved an issue where the password requirements would not appear.
Outgoing Webhooks
Solved an issue where the NOT IN filter operator for the Loyalty filter did not correctly filter responses when the selected score was 0.
Non Responses API
Solved an issue where the Non Responses API returned a 500 error for a few specific systems.
Pedro Henrique
16 Feature Improvements
New Campaign Suite
Survey Suite surveys can now be used in Automated Campaigns (SMS, WhatsApp).
New Survey Suite
Introduced the ability to move widgets within the same page, or different survey pages.
Introduced the ability to Activate and Deactivate Pop-up Surveys.
Users are now prompted to select Drivers when they have the Drivers widget in their survey, but no drivers selected.
Breadcrumbs have been added to the Edit Widget screen so that it’s easier to know which survey widget has been used.
Introduced the ability to remove the background image in your Branding.
The Branding's background is now reflected when editing in the Survey Builder.
The Follow-up question now only appears for Passives and Promoters.
Outgoing Webhooks
The additional questions merge tag now has two versions:
{{ event.additional_questions_list }} sends questions and answers formatted as a list. It should always be sent inside a Json.
{{ event.additional_questions_json }} sends questions and answers in Json format.
Outgoing webhooks support page
Languages & Locales
Added support for the local languages English (Nigeria), Hausa (Nigeria), Igbo (Nigeria), Yoruba (Nigeria), and Burmese (Myanmar).
System Admin
Manage Segments has been renamed to Segments.
We have removed the Contracts and Touchpoints features from System Admin. Touchpoints can be managed through the Segments feature.
Imports
Improved the error diagnosing message when failing to upload due to conflicting fields.
Locale importing is now case insensitive.
Rest APIs
Request History: Added the Status column which shows the status code for the request and added support to search the Status field.
Non Responses
Added support for the new Surveys from Survey Suite to Non Responses across the system: Non Responses widget, Non Responses search and Non Responses API.
5 Feature Fixes
Survey Suite
Solved an issue with Footers where the edit screen did not reflect the footer correctly.
Solved an issue where the Close button for pop-up surveys disappeared.
Password Creation
Solved an issue where the password requirements would not appear.
Outgoing Webhooks
Solved an issue where the NOT IN filter operator for the Loyalty filter did not correctly filter responses when the selected score was 0.
Non Responses API
Solved an issue where the Non Responses API returned a 500 error for a few specific systems.