CustomerGauge Release Notes v5.25 - Released 03 November 2022

11 Feature Improvements

  • UX/UI

    • Cards across the system have been updated to be consistent with the newer features, they are now sharper and borderless.

    • Made several improvements to Pop-Up Surveys.

    • The contact page when a contact is not found has been updated to be consistent with other similar pages.

    • Survey Questions in the Survey Record Page will now show the Additional Comments at the bottom of the list of questions.

    • The labels for number_customer and order_number in the Survey Record Page are now the same labels set in System Admin.

    • The label of a few Copy buttons have been updated to Clone to be consistent with other features.

  • User Manager

    • When reaching the limit of users in your system, you will not be able to create new users.

  • Webhooks

    • Number_order and number_customer are now supported fields for outgoing webhooks. For more information, visit the support page.

    • Segments 1 through 5 are now supported fields for outgoing webhooks. For more information, visit the support page.

  • Widgets

    • My Cases: CGID is now shown when a record does not have a name.

    • NPS Pivot Table: You are now able to choose between the Trend or the Segment version of this widget from the widget gallery.


7 Feature Fixes

  • Reporting

    • Solved an issue where sending a reminder email was updating the email sent date.

  • Imports

    • Solved an issue where the password for API Generated Webhooks was not being copied when the password was hidden.

  • Widgets

    • Solved an issue where the NPS Score widget was showing a border that other score widgets did not have.

    • Solved an issue where Tags widgets would in rare circumstances return a 500 Internal Server Error when drilling down.

    • Solved an issue where when editing a widget and adding or removing a metric unselected the Order by and Order direction fields. Affected widgets: Responses Table, NPS Table, Close the Loop Column and Close the Loop Table.

  • Workflow

    • Solved an issue where email alerts had HTML code in the subject line when pasting text with formatting information.

  • Native Salesforce Integration

    • Solved an issue where in rare occasions a record would be pushbacked twice.