CustomerGauge Release Notes v5.22 - Released 21 September 2022
Pedro Henrique
started a topic
over 1 year ago
7 Feature Improvements
Survey Record Page
Several improvements to UX/UI and consistency across the page.
Close the Loop: You are now able to change status directly from Open to Closed.
A message has been added when accessing an inexistent survey record.
The search functionality when editing a field’s data in Record Details now searches through all values for that field.
Translation improvements for German and Italian.
System Admin
Currency: A new currency has been added - BHD (BD).
Workflow Rules Search
This functionality improvement allows you to search across all pages in the Rules Section and History Section
For the Workflow Rules you are able to search on the Rule name using the following criteria - "Entire text that is put in the search box". Example if you search for UK, then all the rules that have the term UK will show up
For the Workflow History you are able to Search using reference [CG ID], rule name, recipients and any content that might have appeared in the email body of the alert.
The Search by Recipient will only apply to new alerts triggered post the release of the feature.
A reminder that the History is only valid for a 90 day period after which it is auto cleaned. This has always been the case. No feature changes here.
3 Feature Fixes
Widgets
NPS Table: Solved an issue where clicking to download the drilled down data for Non Responses would not generate a file to be downloaded.
Response Rate: Solved an issue where the global data access restriction was not being enabled when activating it.
Survey Record Page
Solved an issue where Order Number, Contact ID, Job Level and Telephone data were not being shown in Survey Overview.
Pedro Henrique
7 Feature Improvements
Survey Record Page
Several improvements to UX/UI and consistency across the page.
Close the Loop: You are now able to change status directly from Open to Closed.
A message has been added when accessing an inexistent survey record.
The search functionality when editing a field’s data in Record Details now searches through all values for that field.
Translation improvements for German and Italian.
System Admin
Currency: A new currency has been added - BHD (BD).
Workflow Rules Search
This functionality improvement allows you to search across all pages in the Rules Section and History Section
For the Workflow Rules you are able to search on the Rule name using the following criteria - "Entire text that is put in the search box". Example if you search for UK, then all the rules that have the term UK will show up
For the Workflow History you are able to Search using reference [CG ID], rule name, recipients and any content that might have appeared in the email body of the alert.
The Search by Recipient will only apply to new alerts triggered post the release of the feature.
A reminder that the History is only valid for a 90 day period after which it is auto cleaned. This has always been the case. No feature changes here.
3 Feature Fixes
Widgets
NPS Table: Solved an issue where clicking to download the drilled down data for Non Responses would not generate a file to be downloaded.
Response Rate: Solved an issue where the global data access restriction was not being enabled when activating it.
Survey Record Page
Solved an issue where Order Number, Contact ID, Job Level and Telephone data were not being shown in Survey Overview.