Connect. Share. Grow.

3 New Features

• System Admin

  • Survey Questions - Use this feature to merge survey questions. You are able to merge:

    • Additional Score questions - CSAT, CES and Rating.

    • Single or Multiple Choice questions - Radio, Dropdown and Checkbox.
      For more information, visit the support page.
      
      

  • Sender Profiles - You are now able to create and edit your own Sender Profile for WhatsApp campaigns. Access this feature navigating to System Admin > Data Administration > Survey & Campaigns > Sender Profile, for more information visit the support page.
    
    

• Workflow Rules

  • New Merge Tag: CG ID - This Merge Tag allows you to add the CG ID of the record to your workflow templates.

6 Feature Improvements

• Recommended Reports

  • B2B Benchmarks: The default date period is now Rolling 365 days.
    
    

• System Admin - Field Settings

  • Contact ID (number_customer) and Account ID (company_number) fields have been added to systems that did not previously have them.

  • Order Number (number_order) field is now a supported field for Survey Records.
    
    

• Widgets

  • Tags Summary

    • This widget now supports the global data access restriction feature.

    • Reduced the amount of characters shown on Comment and Comment Translation columns when drilling down in this widget.

    • Added a Tags column that shows the record’s tags. In case of multiple tags, they are separated by a comma.

1 Feature Fix

• User Manager

  • Solved an issue where creating a new user was not saving the Creation Date.