Connect. Share. Grow.

1 New Feature

• Multi-Factor Authentication

  • Your account is now safer with this new security feature. Navigate to your profile and easily set it up using an authenticator app on your phone. For more information, visit the support page.
    

6 Feature Improvements

• Widgets

  • Drivers Loyalty widget now has the ability to drill down on each bar and export all the data.
    

  • Drivers Loyalty widget now has a shortcut that redirects to its own support article.

  • Close the Loop Table now has the ability to export all its data.

  • NPS Pivot Table now has a shortcut that redirects to its own support article.
    
    

• Imports

  • Order Date now accepts YYYY-MM-DD and YYYY-MM-DD HH-MM-SS date formats.

  • Invalid date error message is now clearer and shows the acceptable date formats.

16 Feature Fixes

• Workflow Rules

  • Fixed an issue where some workflow rules would not trigger if there was a large quantity of active rules.
    
    

• Salesforce Native Integration

  • Fixed an issue where the {categorize_url} merge tag in Push Criteria got HTML-encoded.

  • Fixed an issue where the {NOW()} merge tag in Flag Criteria was not passed in UTC time.
    
    

• Webhooks

  • Fixed an issue where API Generated webhooks would show a different URL in Webhook Details.
    
    

• System Admin

  • Fixed an issue where the Add Filter dropdown in Filter Settings was not being displayed correctly.
    
    

• Quick Search

  • Fixed an issue where exporting Quick Search results would export all records and not just the result of the search.
    
    

• Surveys

  • Fixed an issue where anonymous surveys would be expired when inside an iframe.

  • Fixed an issue where the sent date would show as “Invalid date” for records that had the value 0000-00-00.

  • Fixed a rare issue where systems with a negative GMT time zone had a slight delay on their survey delivery.
    
    
    

• Data Transport

  • Fixed an issue where drilling down into a Customer Details page from Data Transport widgets would redirect to the wrong record status.
    
    

• Widgets

  • Fixed an issue where the NPS Pivot Table would not show the date filters applied when the “Show applied filters” option was enabled.

  • Fixed an issue where the NPS Pivot Table would not work when grouped by specific segments.

  • Fixed an issue where the Date Settings - Rolling Period slider would vanish if selecting it while it was already selected.

  • Fixed an issue where the exporting feature of Tags Table widget would not generate a file for download.
    
    
    

• Report Dispatches

  • Fixed an issue where some widgets would render over other widgets when Report Dispatch was set to image.

  • Fixed an issue where the dispatch footer would sometimes display over widgets.