Escalation Emails

Escalation Options
When your customer completes a survey, the CustomerGauge system can send an automated email to alert you to the response. Additionally, a case may be ...
Fri, 28 Jul, 2017 at 10:39 AM
Customizing Escalation Email Content
Content of system generated escalation emails can be modified to include most fields in your data feed. The subject lines of the escalation emails c...
Thu, 7 Mar, 2019 at 2:34 PM
One-Touch Firefighting
One-Touch Firefighting enables CustomerGauge users to receive alerts and change workflow status from a mobile device. It is intended to turn Detractors ...
Wed, 7 Mar, 2018 at 10:31 AM