Escalation Emails

Escalation Options
When your customer completes a survey, the CustomerGauge system can send an automated email to alert you to the response. Additionally, a case may be op...
Thu, 5 Dec, 2019 at 12:03 PM
Customizing Escalation Email Content
Content of system generated escalation emails can be modified to include most fields in your data feed. The subject lines of the escalation emails c...
Wed, 14 Aug, 2019 at 10:54 AM
One-Touch Firefighting
One-Touch Firefighting enables CustomerGauge users to receive alerts and change workflow status from a mobile device. It is intended to turn Detractors ...
Wed, 7 Mar, 2018 at 10:31 AM