8 steps to success with CustomerGauge
Thank you for choosing CustomerGauge – we look forward to helping you take your customer experience to the next level. So, let&...
Mon, 2 Mar, 2020 at 12:04 PM
Delivery Manager You can set up the necessary components of your first survey campaign in the Delivery Manager, which you can find i...
Tue, 3 Mar, 2020 at 7:41 PM
In this step, we are going to help you put your data together. There are different data objects that you can upload into CustomerGauge for your...
Mon, 2 Mar, 2020 at 11:23 AM
Before sending your survey invitations, you should think about how you will handle the responses that you receive. At this stage, it's ...
Mon, 9 Mar, 2020 at 11:56 AM
So you've finalized your invitation campaign, your data is ready to go, and you've prepped your team. This is where it gets exciti...
Tue, 3 Mar, 2020 at 9:13 PM
Now that you've sent survey invitations to your customers, you will see responses coming into the tool. Your Dashboard will update automatically ...
Tue, 3 Mar, 2020 at 9:11 PM
So you received your first responses, and you handled any burning issues through Firefighting. The next step is to analyze your results! The NPS ...
Wed, 4 Mar, 2020 at 12:48 PM
Getting a high response rate is important - if you’re going to invest resources into improving your products and services you want to be sure the ...
Mon, 2 Mar, 2020 at 11:57 AM
The next step in your road to NPS greatness is to create your own dashboards and share the results you've received so far throughout your organiz...
Mon, 2 Mar, 2020 at 12:03 PM