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   Thank you for choosing CustomerGauge – we look forward to helping you take your customer experience to the next level. S...

Delivery Manager You can set up the necessary components of your first survey campaign in the Delivery Manager, which you can fi...

In this step, we are going to help you put your customer data together in order to send out survey invitations. You can read more about which...

Before sending your survey invitations, you should think about how you will handle the responses that you receive...

So you've finalized your invitation campaign, your data is ready to go, and you've prepped your team. This is where it gets exci...

Now that you've sent survey invitations to your customers, you will see responses coming into the tool. Your Dashboard will update automat...

So you received your first responses, and you handled any burning issues through Firefighting. The next step is to analyze your results! ...

Getting a high response rate is important - if you’re going to invest resources into improving your products and services you want ...

The next step in your road to NPS greatness is to create your own dashboards and share the results you've received so far throughout your organ...