Data Import - General

Which survey data should I upload?
Data: it can be a confusing and intimidating concept, but it really doesn’t have to be. You have customers, and those customers have names and email ad...
Fri, 21 May, 2021 at 3:55 PM
Data File Requirements For Success
CustomerGauge makes it easy to load (manually or automatically) data into the system.  When creating your data files there are a few things to consider ...
Thu, 22 Oct, 2020 at 12:03 AM
Diagnosing "Failed to Deliver" statistics
CustomerGauge reports on every load (via sFTP, API or manual load) via the Data Transport Report. If you have loaded or sending problems you can diagnose th...
Thu, 27 May, 2021 at 12:47 PM
Locale Codes
You can easily localize surveys in CustomerGauge, and you can use multiple languages in each survey - using data to send the right language to your customer...
Mon, 21 Nov, 2022 at 10:38 PM
Changes to Multi-Object Imports
Currently, uploading a file using the Multi-Object Import type will automatically populate (Copy) Account and Contact data that already existed in your Cust...
Wed, 9 Nov, 2022 at 8:33 PM
How to convert a file from XLS(X) to CSV
Sometimes you'd like to upload your file as CSV - for example, when you're looking to upload Accounts, Account Aliases, Contacts, or Surveys using...
Mon, 13 Sep, 2021 at 5:49 PM
Split Excel Files To Upload - Too Many Records in a Single File
Introduction Sometimes your file could be too big to upload. This article is here to help you out. Table of Contents How to split Excel Files on W...
Thu, 11 Feb, 2021 at 11:25 AM