Data Import - General

Overview of Getting Data In & Out of CustomerGauge
Thu, 8 Sep, 2016 at 6:23 PM
Which survey data should I upload?
Data: it can be a confusing and intimidating concept, but it really doesn’t have to be. You have customers, and those customers have names and email ad...
Mon, 2 Mar, 2020 at 4:35 PM
Data File Requirements For Success
The CustomerGauge system makes it easy to load (manually or automatically) data into the system.  When creating your data files there are a few thing...
Tue, 5 Feb, 2019 at 6:09 PM
Country Codes
Throughout the CustomerGauge system, we use ISO-standard two-digit country codes. These are the required format for uploading country information into Cu...
Wed, 8 May, 2019 at 5:07 PM
Language codes
You can easily localize surveys in CustomerGauge, and you can use multiple languages in each survey - using data to send the right language to your cust...
Thu, 9 May, 2019 at 1:14 PM
Changing Data That Has Already Been Loaded
There are times when you might want to change data that has already loaded to the CustomerGauge system. This may because an error was made in the load proce...
Fri, 18 Aug, 2017 at 2:49 AM
Revenue Upload
In order to fully utilize the Account Success features, you need to include revenue data for each customer. You can upload revenue information in two dif...
Wed, 29 Jan, 2020 at 9:49 AM
Troubleshooting Common Upload Issues
This document is divided in 3 sections Manual Uploads, SFTP Uploads and API uploads. Please look for appropriate section based on the type of upload. Ma...
Thu, 10 Jan, 2019 at 12:28 PM