Data Import - General

Which survey data should I upload?
Data: it can be a confusing and intimidating concept, but it really doesn’t have to be. You have customers, and those customers have names and email ad...
Fri, 21 May, 2021 at 3:55 PM
Data File Requirements For Success
CustomerGauge makes it easy to load (manually or automatically) data into the system.  When creating your data files there are a few things to consider ...
Thu, 22 Oct, 2020 at 12:03 AM
Country Codes
Throughout the CustomerGauge system, we use ISO-standard two-digit country codes. These are the required format for uploading country information into Cu...
Tue, 29 Jun, 2021 at 10:20 AM
Language codes
You can easily localize surveys in CustomerGauge, and you can use multiple languages in each survey - using data to send the right language to your cust...
Thu, 9 May, 2019 at 1:14 PM
Diagnosing "Failed to Deliver" statistics
CustomerGauge reports on every load (via sFTP, API or manual load) via the Data Transport Report. If you have loaded or sending problems you can diagnose th...
Thu, 27 May, 2021 at 12:47 PM
Troubleshooting Common Upload Issues
This document is divided in 3 sections Manual Uploads, SFTP Uploads and API uploads. Please look for appropriate section based on the type of upload. Ma...
Wed, 26 May, 2021 at 11:01 AM