Template Editor

Template Editor
When you add a new email template or wish to edit an existing template from the Delivery Manager, you will be redirected to the Email Edit...
Mon, 20 Aug, 2018 at 2:42 PM
Piping Data Into the Invite Email
Sometimes you would like to personalise the invite not just for the person's name but also by some segment value. For example: "Thanks for vis...
Mon, 11 Dec, 2017 at 3:44 PM
SMS Editor
If you have purchased SMS as a delivery method in your system, you will be able to set up and edit your SMS templates from inside the Delivery Manager. The...
Mon, 3 Dec, 2018 at 10:57 AM
Customized Invitation Emails - Gallery
In CustomerGauge, it’s possible to completely brand your email communications to your customers. The advantage to this is that customers are immediately re...
Fri, 7 Sep, 2018 at 5:37 PM
Changing the survey link image
Our default email templates include either a simple survey link URL or a survey link button. You may however like to use an image of your own - this wil...
Wed, 6 May, 2015 at 11:34 AM
Emails FAQ
What is an Escalation Email? An Escalation email is an email triggered when a new case is open based on a customer response. This may be based on score ...
Mon, 11 Dec, 2017 at 3:44 PM