By CustomerGauge - Data Transport

Data Transport Report
The Data Transport Report provides statistics on the uploading and sending of survey invitation records in your system. You will usually find this report...
Mon, 13 Nov, 2017 at 11:31 AM
Bounce details
There are 2 types of bounces associated with CG sends. Soft and Hard bounces.  A soft bounce normally happens when the receiving Mail Server is tem...
Tue, 31 May, 2016 at 1:09 AM
Direct Replies
Sometimes a customer will reply directly to a survey invitation email, by clicking on the Reply button in their email programme. These direct replies ...
Thu, 24 Aug, 2017 at 3:04 PM
SMS Report
If you invite customers to take part in the survey through SMS, you will probably have the SMS report in your menu. The SMS report provides statistics...
Tue, 28 Nov, 2017 at 7:19 PM