Introduction

If you've not uploaded data in a while, or are new to uploading data, we recognize it can be a little bit confusing what version to use when. We're continuously improving and expanding our features - this article will help you keep track of which features are supported by which version.


Hello Import Engine "Aardvark"

"Aardvark" is our trusty Import Engine from 2017, so it's coming up on its 5th birthday. It handles many of the ways that we bring data into CustomerGauge - manual or automated, and through API as well at SFTP. Its job is to check the data that comes in - is it correctly formatted, are there the right number of fields, does it have a virus? It then communicates back with error messages or success messages, and queues it up for a load into the database. If you are an existing CustomerGauge user, you are probably familiar with "Aardvark". It is super stable, and we have continually upgraded it.


You can recognize it by these screens:

Manual Upload screen of Aardvark.


Integration Hub running on Aardvark.


And now meet "Badger"

Aardvark will retire at some stage. The most recent features meant we had to time to re-architect the code to work more effectively. So let us introduce you to "Badger", which is our newest import engine, and has been built from the ground up, based on customer feedback.


You can recognize it by these screens:

Manual Upload screen of Badger - the Surveys (without Beta) and Revenue options redirect you to the Aardvark version, for your convenience.


Integration screen based on Badger - the HubSpot and Salesforce options redirect you to the Aardvark version, for your convenience.



Feature Parity Comparison


Import methods covered

Below is a table indicating which import method is being supported by which version. If a version is marked with a cross, it means that the version does not support it currently.


Feature"Aardvark""Badger"
Manual File Upload
Single Record API✅ v4.1
✅ v5.0
Multiple Record API✅ v4.1

File Upload by API✅ v4.1

Salesforce Integration

HubSpot Integration

Microsoft Dynamics Integration

SugarCRM Integration

SFTP



Supported Features

The table below indicates which features are being supported by which version. If a version is marked with a cross, it means that the version does not support it currently.


Feature"Aardvark""Badger"
Upload Data to Send Surveys

Upload Historical Data
Upload Contacts
Upload Accounts and enrich their data

Upload Revenue Data
Manage your own Import Settings


Recognize Accounts by alternative names

Automatically copy data from Accounts and Contacts onto Survey Records as a snapshot in time


Self-diagnose failed to upload records


Download of failed to upload records


CSV File Support
XML File Support
XLS(X) File Support
Maximum amount of records
1000 or 2000 (depending on upload type)
5000
Maximum file size
2MB
15MB



When can I expect the features to be live in "Badger"? We plan to have a transition during 1H 2022. You probably won't even notice. But the new features will be added to your upload option in a steady flow. Check back here for more news.