Workflow APIs : Helpdesk

Workflow APIs

Modified on: Thu, 2 Feb, 2017 at 5:28 PM

These API methods allow you to insert new workflow statuses, or retrieve details of existing workflow statuses from your CustomerGauge system.

Method type definition:

Get Method: Use this method to get (export) existing workflow statuses from the CustomerGauge system.

Post Method: Use this method to insert new workflow statuses to the CustomerGauge system.

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