Warning: These APIs will not be supported from 1st August 2023. Implement these APIs at your own risk. Alternatively, you can use the new Rest APIs.
These API methods allow you to manage (insert, update, or delete) a single customer record or retrieve a list of multiple customer records from your CustomerGauge system.
You can either use one of the specific API’s below or use the general routing API, which will detect the destination, based on certain fields included in the data.
Good to know
API response format:
Our APIs return data in either JSON or XML format (depending on request by .json or .xml).
Method type definition:
Get Method: Use this method to get a list of records (export) data from the CustomerGauge system.
Post Method: Use this method to upload (import) data to the CustomerGauge system.
When to call which API
Use this API set to interact with survey records that need to be delivered – similar to doing a Transactional Upload in the In-App Upload.
To see a list of records:
Use this API set to interact with survey records where the survey did not get completed.
To insert a single survey record that didn't get completed yet:
Use this API set to interact with survey records that have been completed.
To insert a single completed survey record: