You can easily localize surveys in CustomerGauge, and you can use multiple languages in each survey - using data to send the right language to your customer, and/or have a "Flag" switch at the top to allow easy switching.
Our system currently has our clients using Net Promoter Score surveys in 45 different languages! Please find them listed below.
Each language has a 2-digit code that is used in your data upload and in the survey URL.
Language |
CG language id |
Arabic |
ar |
| Austrian | at |
Bengali, Bangla |
bn |
| Bosnian | bs |
Bulgarian |
bg |
Chinese |
cn |
Croatian |
hr |
Czech |
cs |
Danish |
dk |
Dutch |
nl |
English |
en |
Estonian |
ee |
Finnish |
fi |
French |
fr |
Georgian |
ka |
| German |
de |
Greek (modern) |
gr |
Hindi |
hi |
Hongkongese |
hk |
Hungarian |
hu |
Indonesian |
id |
Icelandic |
is |
Italian |
it |
Japanese |
ja |
| Kazakh | kk |
Korean |
ko |
Lithuanian |
lt |
Latvian |
lv |
Malay |
ms |
Norwegian |
no |
Polish |
pl |
Portuguese |
pt |
Romanian |
ro |
Russian |
ru |
Serbian |
sr |
Slovak |
sk |
Slovene |
sl |
Spanish |
es |
Swedish |
se |
Thai |
th |
Taiwanese |
tk |
Turkish |
tr |
Ukrainian |
ua |
Urdu |
ur |
Vietnamese |
vi |