The NPS® Evolution Report can be accessed from the menu under Reports ➝ By CustomerGauge. Click on NPS Evolution report name or View button to open your report.
Please note: The standard reports are not editable. If you do want to do that, you can make a Copy of the report. The copied report will be shown under the My Reports tab on Report Hub.
The NPS® Evolution Report shows the evolution rate of Detractors, Passives, and Promoters over time. You can print your chart or a download option from our available list options.
In the Filter option, you will find all the usual filter options for date type, date range, and various advanced options like country, company, or division. You can also set how you want your dates to be grouped, charting the Responses by week or month depending on your preference. Click here for more information about On-the-fly settings.
At the bottom of the page, you will also find a table with a breakdown of the numbers. You can drill down to view a list of responses. And as on all our tables, you can export as XLS or PNG and click on the headers to sort the columns.