CustomerGauge v5.94 Release Notes - Released 30 July 2025
Pedro Henrique
started a topic
about 23 hours ago
7 Feature Improvements
Reporting
The Coverage % and Account % widgets now change color, based on whether the target is met or not.
The Comments Table widget now has all the widget settings that you could already find in the more visual ‘Comments’ widget.
The Additional Questions and Additional Score widget categories have been combined in a single ‘Scores & Questions’ category.
Reporting: View as Slideshow
You can now use keyboard shortcuts to control the slides:
Press the ‘Space’ bar to pause/resume playing the slides.
Press the ‘Right Arrow’ key to go forward a slide.
Press the ‘Left Arrow’ key to go backwards a slide.
Press the ‘Escape’ key to leave Full-Screen mode.
When the slides are paused, you can click on a widget to view the widget in full-screen, enabling you to get a more detailed view. Press the ‘Escape’ key to exit this view.
A progress bar has been added to indicate how much time is left before the slide will proceed to the next slide.
AI Capabilities
Some of our GaugieAI-powered features have been renamed to make it clearer what they do.
Feedback AI → Comment Analysis
Close-the-Loop AI → Follow-up Assist
Relationship AI → Account Summary
9 Feature Fixes
Reporting
Solved an issue where after drilling down on and exporting Unique Accounts in Reporting widgets, the exported file would not contain Accounts without revenue, rather than showing all Unique Accounts.
Solved an issue where filtering by a Specific Primary Driver that contains an ‘&’ character would prevent the reporting widget from rendering.
Solved an issue where some Manual Tags got incorrectly tagged as a Topic, rather than a Tag.
Surveys
Solved an issue where surveys containing matrix questions with larger quantities of rating questions were not able to be saved.
Imports
Solved an issue where Imports would incorrectly show a warning to certain users that the global Duplication Rule was turned off, even when it was on.
Solved an issue where Non-Responses records from the delivery manager were not able to be updated via the PATCH Update Single Record API.
Integrations
Solved an issue where the Microsoft Dynamics integration pages were inaccessible.
Solved an issue where generating an incoming webhook from an Inbound Mapping did not work.
Pedro Henrique
7 Feature Improvements
Reporting
The Coverage % and Account % widgets now change color, based on whether the target is met or not.
The Comments Table widget now has all the widget settings that you could already find in the more visual ‘Comments’ widget.
The Additional Questions and Additional Score widget categories have been combined in a single ‘Scores & Questions’ category.
Reporting: View as Slideshow
You can now use keyboard shortcuts to control the slides:
Press the ‘Space’ bar to pause/resume playing the slides.
Press the ‘Right Arrow’ key to go forward a slide.
Press the ‘Left Arrow’ key to go backwards a slide.
Press the ‘Escape’ key to leave Full-Screen mode.
When the slides are paused, you can click on a widget to view the widget in full-screen, enabling you to get a more detailed view. Press the ‘Escape’ key to exit this view.
A progress bar has been added to indicate how much time is left before the slide will proceed to the next slide.
AI Capabilities
Some of our GaugieAI-powered features have been renamed to make it clearer what they do.
Feedback AI → Comment Analysis
Close-the-Loop AI → Follow-up Assist
Relationship AI → Account Summary
9 Feature Fixes
Reporting
Solved an issue where after drilling down on and exporting Unique Accounts in Reporting widgets, the exported file would not contain Accounts without revenue, rather than showing all Unique Accounts.
Solved an issue where filtering by a Specific Primary Driver that contains an ‘&’ character would prevent the reporting widget from rendering.
Solved an issue where some Manual Tags got incorrectly tagged as a Topic, rather than a Tag.
Surveys
Solved an issue where surveys containing matrix questions with larger quantities of rating questions were not able to be saved.
Imports
Solved an issue where Imports would incorrectly show a warning to certain users that the global Duplication Rule was turned off, even when it was on.
Solved an issue where Non-Responses records from the delivery manager were not able to be updated via the PATCH Update Single Record API.
Integrations
Solved an issue where the Microsoft Dynamics integration pages were inaccessible.
Solved an issue where generating an incoming webhook from an Inbound Mapping did not work.
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