CustomerGauge v5.85 Release Notes - Released 09 April 2025
Product Team
started a topic
8 days ago
1 New Feature
Tailored Reporting with new chart widgets setting
Controlling the Y-axis range is now supported by chart widgets. This new setting allows you to control how the Y-axis behaves on the chart:
Smart: The Y-axis adapts based on the metric:
For percentages, the Y-axis will be fixed to a range of 0 to 100.
For absolute numbers, the Y-axis will be fixed to a range based on the minimum and the maximum values in the series.
For NPS Scores, the Y-axis will be fixed to a range of -100 to 100 if the data in the series contains both negative and positive values. It will be fixed to a range of 0 to 100 if the data only contains positive values, and it will be fixed to a range of -100 to 0 if the data only contains negative values.
Dynamic: Automatically scales the Y-axis based on the minimum and maximum values of the series.
-100 to 100: Fixes the Y-axis to a range of -100 to 100. This option is only available for NPS widgets.
4 Feature Improvements
Survey Record Page
Made several UI/UX improvements to the Comment widget on the Survey Record Page. The widget now scales according to the comment size, and additional vertical spacing has been added between Topics and Tags.
Scheduled Email Reports
Made several improvements to the NPS Lifecycle widget when it’s used in a Scheduled Email Report.
Survey Suite
Javascript Events have been added to Direct Link Surveys, enabling users embedding Direct Link Surveys to take programmatic actions when the survey is loaded or finished.
Users
The pop-up to select the Direct Access or Single Sign-On login method when creating a new User no longer appears if Single Sign-On is not configured on the platform.
3 Feature Fixes
Reporting
Resolved an issue where the page size setting in the Delivery Summary reporting widget was not being applied.
Scheduled Email Reports
Resolved an issue where Scheduled Email Reports occasionally included unnecessary blank pages in PDF format.
Survey Record Page
Resolved an issue where the Comment widget in the Survey Record Page sometimes returned a Server Error.
Product Team
1 New Feature
Tailored Reporting with new chart widgets setting
Controlling the Y-axis range is now supported by chart widgets. This new setting allows you to control how the Y-axis behaves on the chart:
Smart: The Y-axis adapts based on the metric:
For percentages, the Y-axis will be fixed to a range of 0 to 100.
For absolute numbers, the Y-axis will be fixed to a range based on the minimum and the maximum values in the series.
For NPS Scores, the Y-axis will be fixed to a range of -100 to 100 if the data in the series contains both negative and positive values.
It will be fixed to a range of 0 to 100 if the data only contains positive values, and it will be fixed to a range of -100 to 0 if the data only contains negative values.
Dynamic: Automatically scales the Y-axis based on the minimum and maximum values of the series.
-100 to 100: Fixes the Y-axis to a range of -100 to 100. This option is only available for NPS widgets.
4 Feature Improvements
Survey Record Page
Made several UI/UX improvements to the Comment widget on the Survey Record Page. The widget now scales according to the comment size, and additional vertical spacing has been added between Topics and Tags.
Scheduled Email Reports
Made several improvements to the NPS Lifecycle widget when it’s used in a Scheduled Email Report.
Survey Suite
Javascript Events have been added to Direct Link Surveys, enabling users embedding Direct Link Surveys to take programmatic actions when the survey is loaded or finished.
Users
The pop-up to select the Direct Access or Single Sign-On login method when creating a new User no longer appears if Single Sign-On is not configured on the platform.
3 Feature Fixes
Reporting
Resolved an issue where the page size setting in the Delivery Summary reporting widget was not being applied.
Scheduled Email Reports
Resolved an issue where Scheduled Email Reports occasionally included unnecessary blank pages in PDF format.
Survey Record Page
Resolved an issue where the Comment widget in the Survey Record Page sometimes returned a Server Error.