Survey Questions - Use this feature to merge survey questions. You are able to merge:
Additional Score questions - CSAT, CES and Rating.
Single or Multiple Choice questions - Radio, Dropdown and Checkbox.
For more information, visit the support page.
Sender Profiles - You are now able to create and edit your own Sender Profile for WhatsApp campaigns. Access this feature navigating to System Admin > Data Administration > Survey & Campaigns > Sender Profile, for more information visit the support page.
New Merge Tag: CG ID - This Merge Tag allows you to add the CG ID of the record to your workflow templates.
B2B Benchmarks: The default date period is now Rolling 365 days.
System Admin - Field Settings
Contact ID (number_customer) and Account ID (company_number) fields have been added to systems that did not previously have them.
Order Number (number_order) field is now a supported field for Survey Records.
This widget now supports the global data access restriction feature.
Reduced the amount of characters shown on Comment and Comment Translation columns when drilling down in this widget.
Added a Tags column that shows the record’s tags. In case of multiple tags, they are separated by a comma.
Solved an issue where creating a new user was not saving the Creation Date.