CustomerGauge Release Notes v5.03 - Released 07 December 2021

New Feature

  • Users: Login History

    • This new feature provides information on successful login, failed login attempts and password reset requests for users. To check it out, navigate to Settings > Users.


4 Feature Improvements

  • Workflow Rules

    • Lack of Response alert now supports Survey URL merge tag.

  • Data Transport Widgets

    • Delivery Score widget has been improved and now supports “is not” filter, favorite segments and has additional settings allowing it to filter delivery methods and different metrics.

    • Delivery Summary widget has been improved and now supports “is not” filter, favorite segments and is now able to export all its data in a single click.

    • Delivery Stats widget has been improved and now supports “is not” filter, favorite segments and is now able to export all its data in single click.


11 Feature Fixes

  • On The Fly Filter

    • Fixed an issue where the on the fly filter would not default to the dashboard’s current date.

  • Imports

    • Fixed an issue where an error was not being shown when making a revenue upload above the maximum quantity of records permitted.

    • Fixed an issue where the file preview screen would break when an invalid file was uploaded.

  • Delivery Manager

    • Fixed an issue where the Delivery Manager screen would break on small screens.

    • Fixed an issue where Data Transport Widgets date filter would not work when accessed through the Delivery Manager.

  • Reporting

    • Fixed an issue where the old NPS Table widget would not load data.

    • Fixed an issue where some widgets were not updated to the latest version for a few customers.

  • Surveys

    • Fixed an issue where Drivers would be deselected when a mandatory field was not answered after clicking the next page button.

    • Fixed an issue where Publish a Review checkbox would be deselected when a mandatory field was not answered after clicking the next page button.

  • Workflow Rules

    • Fixed an issue where a case would not be opened if the Account Manager Email merge tag was empty.

    • Fixed an issue where editing a Workflow Rule in a new tab would not return to the previous page when using the return button.