Connect. Share. Grow.

4 Feature Improvements

• Tags Management

  • Tags has found a new home in System Admin → Data Administration. This allows system administrators to manage the Tags assigned to Responses.
    
    

• Workflow Rules

  • Workflow Rules now assign cases only to activated users.
    
    

• Imports

  • All data types now support Static Values in their Import Configurations.

  • Fields Mapping in Import Configurations are now case insensitive.

10 Feature Fixes

• Reporting

  • Solved an issue where reporting widgets could no longer be dragged around.

  • Solved an issue where the Additional Score Trend would malfunction.

  • Solved an issue when hovering on the Organisation Chart on the Account Page.

  • Solved an issue where the drill-down on Reviews widgets wouldn’t work.

  • Solved an issue where report editing didn’t function well on certain iPad versions.
    
    

• Workflow Rules

  • Solved an issue where the Workflow Rules would not trigger when the filter field was Touchpoint.

  • Solved an issue where the Workflow Rules would not trigger when the filter field was Status.
    
    

• Imports

  • Solved an issue where Email and Phone appeared as options in Surveys Import Configurations.
    
    

• Surveys

  • Solved a rare issue where the Follow-up question would prevent the survey from being completed.
    
    

• Drivers Editor

  • Solved an issue where the tooltip of a driver would display incorrectly.