CustomerGauge Release Notes v4.56 to 4.58 - Released February 2020
Product Team
started a topic
almost 5 years ago
We’ve been busy last month! So busy in fact, that we completely forgot to publish our Release Notes! We’ll go back to publishing our Release Notes every two weeks. For now you can catch up through this summary of everything we’ve done over February.
BETA - Workflow Alerts for Bounces
We’re super excited to announce Workflow Alerts for Bounces — you’ll be able to set up rules for your users to receive an email notification the moment a Bounce happens. Stay on top of the feedback you expect to get! You can read more about the Workflow Alerts here.
NEW - Zapier App
Easily integrate your CustomerGauge platform with more than 2000+ apps with just a few clicks! Read more about our Zapier app here.
NEW - Two-way HubSpot Marketing Integration
Utilise the Contact Lists from your HubSpot Marketing system to send survey invitations, and push survey responses back to HubSpot, enriching your marketing campaigns, and enabling you to activate your promoters more easily! Intrigued? Read more in our Community blog post!
NEW - OAuth2 API Authentication & Connected Apps
Our v4.1 API Suite now supports OAuth2 Authentication. OAuth2 is an industry-standard authentication protocol, and allows you to have unique authentication credentials per external application, greatly helping organisations with multiple API integrations. Read more about this here.
Account Experience
NEW - NPS Activity Timeline
The NPS Activity Timeline is fully filterable (including data access restriction), and shows the NPS Engagement and Follow-up lines even without revenue!
NEW - NPS Account Overview
The NPS Account Overview is fully filterable (including data access restriction), and can be used without revenue!
NEW - Account Page drill-down throughout the platform
You can now click on the Account Name to go to the appropriate Account Page in the Comments widget, Search results, Number drill-downs, and the Customer Details Page. This allows you to navigate the platform much more easily, digging into Accounts wherever you are.
User Manager
Add the Country column to the list in the newly refreshed User Manager
Solved an issue where users wouldn’t show up for Admins with data access restriction
Account Experience
Account Page: The Revenue Trend now adheres to the date range
Stability/performance improvements
Export Engine: Made several under-the-hood improvements to ensure stability and performance.
System Administration: Made several under-the-hood improvements to ensure stability and performance.
Drivers Editor: Made several under-the-hood improvements to ensure stability and performance.
SSO Manager: Made several under-the-hood improvements to ensure stability and performance.
API
Made some improvements to the Transactions Response API to help iteration
Product Team
We’ve been busy last month! So busy in fact, that we completely forgot to publish our Release Notes! We’ll go back to publishing our Release Notes every two weeks. For now you can catch up through this summary of everything we’ve done over February.
BETA - Workflow Alerts for Bounces
We’re super excited to announce Workflow Alerts for Bounces — you’ll be able to set up rules for your users to receive an email notification the moment a Bounce happens. Stay on top of the feedback you expect to get! You can read more about the Workflow Alerts here.
NEW - Zapier App
Easily integrate your CustomerGauge platform with more than 2000+ apps with just a few clicks!
Read more about our Zapier app here.
NEW - Two-way HubSpot Marketing Integration
Utilise the Contact Lists from your HubSpot Marketing system to send survey invitations, and push survey responses back to HubSpot, enriching your marketing campaigns, and enabling you to activate your promoters more easily! Intrigued? Read more in our Community blog post!
NEW - OAuth2 API Authentication & Connected Apps
Our v4.1 API Suite now supports OAuth2 Authentication. OAuth2 is an industry-standard authentication protocol, and allows you to have unique authentication credentials per external application, greatly helping organisations with multiple API integrations. Read more about this here.
Account Experience
NEW - NPS Activity Timeline
The NPS Activity Timeline is fully filterable (including data access restriction), and shows the NPS Engagement and Follow-up lines even without revenue!
NEW - NPS Account Overview
The NPS Account Overview is fully filterable (including data access restriction), and can be used without revenue!
NEW - Account Page drill-down throughout the platform
You can now click on the Account Name to go to the appropriate Account Page in the Comments widget, Search results, Number drill-downs, and the Customer Details Page. This allows you to navigate the platform much more easily, digging into Accounts wherever you are.
User Manager
Add the Country column to the list in the newly refreshed User Manager
Solved an issue where users wouldn’t show up for Admins with data access restriction
Account Experience
Account Page: The Revenue Trend now adheres to the date range
Stability/performance improvements
Export Engine: Made several under-the-hood improvements to ensure stability and performance.
System Administration: Made several under-the-hood improvements to ensure stability and performance.
Drivers Editor: Made several under-the-hood improvements to ensure stability and performance.
SSO Manager: Made several under-the-hood improvements to ensure stability and performance.
API
Made some improvements to the Transactions Response API to help iteration